Southlake Mitsubishi
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 28 reviews
Mike did a wonderful job. He was very kind and explained everything! The entire dealership was very kind and welcoming. He was very kind and explained everything! The entire dealership was very kind and welcoming. More
Very deceptive dealership. Michael told me I had to buy a 1800.00 Appearance package because it was already on the car. I found out later that this was not true I was cheate Michael told me I had to buy a 1800.00 Appearance package because it was already on the car. I found out later that this was not true I was cheated and lied to. Stay away from this Dealership. More
Michael was a pleasure to work with. He made my purchase decision 100% smoother and easier. Any more purchases in the future I know I will be using Michael again. Also referred him to al He made my purchase decision 100% smoother and easier. Any more purchases in the future I know I will be using Michael again. Also referred him to all my family and friends who are currently on a car hunt. Best salesman I’ve dealt with! More
Michael was excellent to work with for this car buying experience. I 100% recommend Southlake Kia and their amazing team. We were greeted with wonderful hospitality and they were beyond accommodating. Tha experience. I 100% recommend Southlake Kia and their amazing team. We were greeted with wonderful hospitality and they were beyond accommodating. Thank you for what you do! -Gabi More
Michael was professional, patient, courteous, kind, informative, and funny. He made the time go by so fast and knew so much about the vehicle, warranty, etc. This was a wonderful experience I'll never informative, and funny. He made the time go by so fast and knew so much about the vehicle, warranty, etc. This was a wonderful experience I'll never forget and I will most definitely send referrals. More
Michael worked us out an offer we couldn’t refuse when another local Mitsubishi store wouldn’t even acknowledge us !! Thanks Michael ! another local Mitsubishi store wouldn’t even acknowledge us !! Thanks Michael ! More
After looking at quite a few locations , stopped at Southlake and seen Micheal he helped us with a great deal making and treating us like family from the initial meet . Shopped the competition and Sout Southlake and seen Micheal he helped us with a great deal making and treating us like family from the initial meet . Shopped the competition and Southlake was more than accommodating and helping us into a new Outlander Phev ! Thank you for your time ! More
Took very good care of us and made sure all our needs were met. Nick was a very big help as well. Will be telling my family’s and friends to shop with you. Thank you were met. Nick was a very big help as well. Will be telling my family’s and friends to shop with you. Thank you More
Purchased a vehicle over a month ago that I was led to believe was all wheel drive. I learned about 6 weeks later that was only 2WD drive because the front wheels were slipping in a heavy down pour. I loo believe was all wheel drive. I learned about 6 weeks later that was only 2WD drive because the front wheels were slipping in a heavy down pour. I looked at the window sticker that keep in mind was folded away in the glove compartment upon my arrival after driving 100 miles to pick up the vehicle and it surely says 2WD. I spoke to someone on the phone where there’s no proof of conversation confirming that the vehicle is all wheel drive. I call the dealership and am told they’re going to make it right. A short time later I reach out and am told that the vehicle has depreciated 25% since leaving the lot (9k!) and they want me to roll the negative equity accrued into a new one and they’ll sell me another one. How the xxxx does that makes sense? Beware of buying a Mitsubishi because they clearly don’t hold any value and now I’m stuck with a vehicle without the AWD I requested. Way to take advantage of a 100% disabled veteran. To think I was going to refer someone to this dealer that actually backed out of the vehicle and went elsewhere is simply crazy. Also, each Outlander states on the main page that they’re AWD although not EVERY vehicle is. Very misleading because I visually saw that prior to pursuing the purchase. I’m sure a manager will reply to this saying they did their best when they did absolutely nothing to actually right the deal, just make another sale and make a little less profit on the current one I have. It’s a xxxx shame but that’s the game right? DO NOT BUY HERE. More
Had a nice inventory to choose from, purchased our first Mitsubishi. Sales staff was very attentive to our needs. Mitsubishi. Sales staff was very attentive to our needs. More