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Southlake Mitsubishi
Merrillville, IN
29 Reviews
The team at Southlake Mitsubishi would like to welcome you to our dealership in Merrillville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mitsubishi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merrillville, you can always count on the professional technicians in our Mitsubishi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 29 reviews
December 27, 2024
Let me start by saying this review has everything to do with the finance guy at Southlake Nissan even tho we were at Mitsubishi/Kia. Jim the finance guy is a weasel! He tells you about a warranty and you with the finance guy at Southlake Nissan even tho we were at Mitsubishi/Kia. Jim the finance guy is a weasel! He tells you about a warranty and you tell him "lets look at the numbers" and he changes your payment and APR and wants you to sign paper without you looking at the numbers. Then when you ask about your paperwork that you originally agreed on he acts like he doesnt have it. He starts to get an attitude about it. Saying you verbally agreed to warranty amount and changes. When in fact you did not, and the cost he said at first is nows a $1000 more on his computer screen (he never showed us the paperwork) If he doesn't like you questioning him. He will yell and throw insults at you in his office and continue doing so as he follows you out onto the showroom floor. Makes you wonder how many more people he has tried this on or has and they have no idea. This is a family owned business and he is definitely not someone I would want working for my family! More
by Denise
Employees Worked With
Jim
November 13, 2024
Carlos Maldonado at Southlake Nissan was my service advisor. He helped me out in my time of need. I had to have a new battery right away and it was no problem getting in immediately. Highly recommend t advisor. He helped me out in my time of need. I had to have a new battery right away and it was no problem getting in immediately. Highly recommend this dealership. They always come through for me. More
by Pepger
Employees Worked With
Carlos Maldonado
February 23, 2024
Got a new car today! Super stoked, cried twice! I can’t express how grateful I am for Micheal A. for taking care of me through my purchase 10/10 recommend. He went out o Super stoked, cried twice! I can’t express how grateful I am for Micheal A. for taking care of me through my purchase 10/10 recommend. He went out of his way for me, grateful for his patience and guidance through this process 🙌🏽♥️🚙 More
by Tiaparent33
Employees Worked With
February 14, 2024
Need help getting into a new or used car ? This is the place to go , Mike and Chris will make that happen with no hassle or games This is the place to go , Mike and Chris will make that happen with no hassle or games More
by Angel65125
February 13, 2024
South lake Mitsubishi is hands down 5 stars ! Lifetime warranty ! State of the art type dealership located just a few miles from i65 in north west Indiana ! Go see Mike for the best deals around Lifetime warranty ! State of the art type dealership located just a few miles from i65 in north west Indiana ! Go see Mike for the best deals around ! More
by ZM125:)
Employees Worked With
Other Employees :
Chris Morrison, Dixie Pineda, SOCRATES Gray
October 04, 2023
We’ve gotten three cars from Kia all with Mike and recommend him 100%. He has always made sure to go above and beyond and truly listen to us and tries to help us much as he could to get exactly what w recommend him 100%. He has always made sure to go above and beyond and truly listen to us and tries to help us much as he could to get exactly what we wanted and needed. More
by zairasantos90
Employees Worked With
