Southlake Kia - Service Center

Fantastic service department and very friendly When you drive in the overhead door the service person that greats you is very very friendly. They listen to the issue or issues that you have and do When you drive in the overhead door the service person that greats you is very very friendly. They listen to the issue or issues that you have and document them to make sure they are all addressed. More

Service Appointment I had a service appointment and my overall experience was great. The staff was friendly and helpful when I got there. They answered all my questions a I had a service appointment and my overall experience was great. The staff was friendly and helpful when I got there. They answered all my questions and they got me in and out in a timely manner. More

dealership service service is very attentive to customer needs and waiting time for work is very reasonable. shop is very clean and presentable sales staff is very frien service is very attentive to customer needs and waiting time for work is very reasonable. shop is very clean and presentable sales staff is very friendly. overall my experience was very acceptable. More

Honest and quick This is the third time I dealt with Carlos. He was very helpful and made a recommendation which I took about my tires. As long as he is there I will This is the third time I dealt with Carlos. He was very helpful and made a recommendation which I took about my tires. As long as he is there I will contact him. More

Service Excellent customer focus received from Randy and Brian. Kept me informed on the status of my car and when it would be ready. None better than Randy a Excellent customer focus received from Randy and Brian. Kept me informed on the status of my car and when it would be ready. None better than Randy and Brian. More

Airbags recall 1st airbag recall went well, passenger side airbags recall, I had to come back twice to get the now flashing airbag light off, I had no problem with t 1st airbag recall went well, passenger side airbags recall, I had to come back twice to get the now flashing airbag light off, I had no problem with the service department not taking care of it... Thanks More

Great service I would not be going there year after year to service my Kia if it was not excellent service. It has been now going on 18 years of service. I would not be going there year after year to service my Kia if it was not excellent service. It has been now going on 18 years of service. More

Great Service, Great Staff Every time I bring my car in for service I am greeted by name, my car is serviced in short order and I am informed as to what was done! Every time I bring my car in for service I am greeted by name, my car is serviced in short order and I am informed as to what was done! More

Service The main reason we have purchased two Nissans and sent many people to your dealership is mostly because of Randy, your service manager. I came in the The main reason we have purchased two Nissans and sent many people to your dealership is mostly because of Randy, your service manager. I came in there the other day for an oil change. It was our first sizable snow, and most of his 8:00 appointments didn’t get there until 9 a.m. The shop was filled with cars. My appointment was for 11:20 a.m. Even with all those cars, I was out by 12:30 and so were all the other cars! His management skills and kind, warm personality are what keeps me coming back to Southlake Nissan. Service is the key! More

Wonderful Service I would just like to thank Rany Kawanna and his staff for really working with their customers and making sure that all of their needs are met when it I would just like to thank Rany Kawanna and his staff for really working with their customers and making sure that all of their needs are met when it the service needed. Thank you Randy for all that you do!! Sincerely Greerann Sims More