Southlake Kia - Service Center

Great staff Went in this morning for the first time. Had Angelo as my advisor. He was great as well as the service manager Randy. I highly recvomend this service Went in this morning for the first time. Had Angelo as my advisor. He was great as well as the service manager Randy. I highly recvomend this service department. More

Excellent service every time The team always welcomes me and thanks me for my visit. They make me feel that my business is important to them and get me in and out very quickly. The team always welcomes me and thanks me for my visit. They make me feel that my business is important to them and get me in and out very quickly. More

Satisfaction Guaranteed My Nissan cars have been serviced by the Nissan Service Department since 1992. I have always had a good experience. I am greeted as I step out of my My Nissan cars have been serviced by the Nissan Service Department since 1992. I have always had a good experience. I am greeted as I step out of my car and thanked for my visit. I applaud Randy Kawanna, the service consultants, and technicians. Randy Kawanna and his team make sure I am satisfied with the service. I highly recommend and trust the Nissan Service Department in Merrillville. More

Was taken well care of I had a great experience at the service department everyone was nice and took fantastic care of me and my car.   Randy was terrific he made sure I was I had a great experience at the service department everyone was nice and took fantastic care of me and my car.   Randy was terrific he made sure I was completely happy and satisfied.   He kept me informed and made sure I was in and out as quickly as possible.   I usually go to the Nissan dealership in Schererville because it's bit closer but you have now earned my business with how I was taken care of and I will continue to come to your dealership.  Thanks so much and please tell Randy and the service department Thank You Sandy Michaels  More

Efficient, friendly effective and professional My service experience at Southlake Kia was excellent. In light of the excellent speed and overall care taken with our transaction (especially Carlos), My service experience at Southlake Kia was excellent. In light of the excellent speed and overall care taken with our transaction (especially Carlos), an affable young service adviser, very thorough, polite and professional, we will return. Our "other" dealer is very well located, but it is always a gamble to schedule, and lacks amenities for waiting. Specifically loud rock Muzak which competes for Jerry Springer TV, both which compete with loud sales people yuckin' it up. None of that w/Southlake. This is noticed and appreciated, and it will be passed on to others. We will return when it is time to trade. More

Excellent service The best service I have ever had. Everyone is very nice and it was great people to work with. Highly recommend. The service manager was very helpful The best service I have ever had. Everyone is very nice and it was great people to work with. Highly recommend. The service manager was very helpful and meet my expectations More

First oil change with my new car. Staff were informative and answered my few questions. They fixed my problem with the windshield sprayer. Thank you for having knowledgeable staff av Staff were informative and answered my few questions. They fixed my problem with the windshield sprayer. Thank you for having knowledgeable staff available. I appreciate your help. More

I had an oil and filter change. This was my first experience receiving service from Southlake Kia's Service Department. My initial contact and follow through person was Anthony. He This was my first experience receiving service from Southlake Kia's Service Department. My initial contact and follow through person was Anthony. He was professional and very knowledgeable, I shall return for future service when needed. More

Great People The people are friendly and efficient about the service they provide. They promised the car in an hour and it took even less time than I expected. The people are friendly and efficient about the service they provide. They promised the car in an hour and it took even less time than I expected. More

Maintenance was easy. Scheduled online for 7a, arrived and was helped almost immediately. Service advisor was friendly and polite. Waiting area has WiFi, TV, coffee, and wa Scheduled online for 7a, arrived and was helped almost immediately. Service advisor was friendly and polite. Waiting area has WiFi, TV, coffee, and water. Overall a quick and pleasant experience. More