93 Reviews of Southlake Kia - Service Center
We spent a lot of time at the dealership and despite some finical issues I had, they were still able to help us find an amazing car that met all my needs! finical issues I had, they were still able to help us find an amazing car that met all my needs! More
Lemon to Love I came in to get service on my Kia Sorento I got from another dealer and it ended up needing it’s engine replaced after only about 10-11 months of own I came in to get service on my Kia Sorento I got from another dealer and it ended up needing it’s engine replaced after only about 10-11 months of ownership. I was waiting for my ride before I even knew this and mike helped me get approved for an upgraded Sorento and now instead of a lemon, I have a panoramic moonroof, & infinity speakers. Thank you for helping a childhood dream come to life! More
Helpful and attentive service dept staff The staff in Southlake Nissan's service area listened to my concerns and recommended only the work that needed to be done immediately. When I returne The staff in Southlake Nissan's service area listened to my concerns and recommended only the work that needed to be done immediately. When I returned to have the remainder of the work done, they fully explained all expected charges and helped when I needed a ride. We appreciate them! More
Service Randy and his service crew are great. I would like to give them all 10,s. I always leave knowing my car was serviced properly. Randy and his service crew are great. I would like to give them all 10,s. I always leave knowing my car was serviced properly. More
Great as always for the past ten years. Always honest and fair. Jeff was great! I always trust the service and their advice. Have had three different Kia cars so far. I have been going t Always honest and fair. Jeff was great! I always trust the service and their advice. Have had three different Kia cars so far. I have been going to the service department since 2005, I was always treated with fairness and respect. More
My experience Was in and out in quickly and very well informed of issue i had with my vehicle. Very good people who work in the service department. Was in and out in quickly and very well informed of issue i had with my vehicle. Very good people who work in the service department. More
great service with no b.s. always keep informed on any recalls or bullitens and service is always done right the first time and they keep you informed on st always keep informed on any recalls or bullitens and service is always done right the first time and they keep you informed on status of vechile More
great experience Thanks for your understanding and promptness, in giving my Toyota fhe 1000 mile inspection! I got there a bit early for the appt., and you got me rig Thanks for your understanding and promptness, in giving my Toyota fhe 1000 mile inspection! I got there a bit early for the appt., and you got me right in anyway, thanks! More
Excellent service Excellent fast service. Brian kept me well informed of the progress of my vehicle and they did great job. Will continue to go to service departmen Excellent fast service. Brian kept me well informed of the progress of my vehicle and they did great job. Will continue to go to service department. Great customer satisfaction which is greatly appreciated. More
Regular Maintenance Service Service was quick and thorough. Love the additional car wash. Service rep was very courteous and took his time to see what was needed and what I as Service was quick and thorough. Love the additional car wash. Service rep was very courteous and took his time to see what was needed and what I asked him to have checked. More