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Southlake Kia

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
421 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 421 reviews

March 29, 2024

Great service with no pressure to purchase. Dan always delivers. Would highly recommend to friends and family. More

by Kera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Southlake Kia responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with Dan and that there was no pressure to purchase. We appreciate your recommendation to friends and family. If you need any further assistance, feel free to reach out.

March 20, 2024

Dennis went the extra mile for us. We were there for quite a while but were comfortable and the service was excellent. I would highly recommend Dennis and Southlake KIA to anyone inter More

by Alice in Wonde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Zajac Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Southlake Kia responded

Thank you for sharing your experience! We're glad to hear that Dennis provided you with excellent service and went the extra mile to ensure your comfort and satisfaction. Your recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your beautiful new car!

March 16, 2024

Daniel Drakulich was very professional and showed us every detail on the Vehicle. He was very knowledgeable about different parts of the van. He was excellent with our impatient children. He helped us m More

by marissamendez90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony DeLeon
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Mar 20, 2024 -

Southlake Kia responded

HI, thank you for the positive review. We're glad to hear that you had a smooth and enjoyable car buying experience With Dan! Thank you for choosing us, and we're here to assist you in any way we can in the future. Have a great day!

March 09, 2024

There was zero pressure making my sell which is something I appreciate so I very much recommend working with Earl. Plus he was informative and thorough! More

by Holly_Sharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Meyer
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Mar 20, 2024 -

Southlake Kia responded

Hi Holly, Thank you for your positive feedback! We're glad to hear that you had a pressure-free and informative experience working with Earl. Our goal is always to ensure our customers feel comfortable and well-informed throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and hope to see you again!

February 28, 2024

Everyone was really great! I appreciate the staff helping me find an awesome new vehicle! More

by Carlyortega4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parker
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Feb 28, 2024 -

Southlake Kia responded

Hi Carly, thank you for the positive review. We are happy to hear you had a great experience with the staff while buying a new vehicle. If you need anything in the future, don't hesitate to reach out. Have a great day!

February 27, 2024

I worked with Dennis and I just got a brand new Kia K 5. Dennis is Amazing! He is so nice and helpful! Dennis made the process so smooth and easy! I would definitely recommend you to work with him becau More

by Christine.arrigo66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Zajac Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Southlake Kia responded

Hi Christine, Thank you for your positive feedback! We're thrilled to hear that Dennis provided you with amazing service and made the process of getting your new Kia K5 smooth and easy. We appreciate your kind words and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out.

February 27, 2024

They are very friendly and try to work with you to get a car. Never a long wait when car getting serviced. More

by emiller1280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Southlake Kia responded

Hi emiller1280, Thank you for your positive feedback! We're thrilled to hear that our team is friendly and accommodating, and that you've had a pleasant experience with our service department. We appreciate your kind words and look forward to serving you again. Have a great day!

February 24, 2024

Friendly service. Car is ready when they say it is. If you need a ride home that's available to you at no charge. More

by robertdombrowski13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Langmeyer Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrek Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcella Guerrero
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Feb 26, 2024 -

Southlake Kia responded

Hi Robert, Thank you for your feedback! We're thrilled to hear that you received friendly service and that your car was ready when promised. We appreciate your business and look forward to assisting you in the future. If you have any questions or concerns, feel free to reach out. Have a great day!

February 22, 2024

Dan Drakulich is the best salesperson we’ve ever worked with. He made sure we understood every step of the sales process and went above and beyond to get us a good deal More

by elsie05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Southlake Kia responded

Hi Elsie, Thank you for your feedback! We're thrilled to hear that Dan provided you with a great experience and went above and beyond to get you a good deal. We appreciate your business and look forward to assisting you in the future. If you have any questions or concerns, feel free to reach out. Enjoy your new car!

February 19, 2024

I highly recommend Tayler. Not pushy, very patient. She answered all of our questions and made sure the purchasing process went nice and smooth. More

by wydalisr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Puentes
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Feb 20, 2024 -

Southlake Kia responded

Hi, Thank you for your feedback! We're thrilled to hear that Tayler provided you with a great experience and was not pushy, very patient, and answered all of your questions, making sure the purchasing process went nice and smooth. We appreciate your recommendation and look forward to assisting you in the future. If you have any questions or concerns, feel free to reach out. Enjoy your new car!

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