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Southlake Kia

Merrillville, IN

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Employees
Reviews
Vehicles
4.8
416 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 416 reviews

February 27, 2024

I worked with Dennis and I just got a brand new Kia K 5. Dennis is Amazing! He is so nice and helpful! Dennis made the process so smooth and easy! I would definitely recommend you to work with him becau More

by Christine.arrigo66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Zajac Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Southlake Kia responded

Hi Christine, Thank you for your positive feedback! We're thrilled to hear that Dennis provided you with amazing service and made the process of getting your new Kia K5 smooth and easy. We appreciate your kind words and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out.

February 27, 2024

They are very friendly and try to work with you to get a car. Never a long wait when car getting serviced. More

by emiller1280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Southlake Kia responded

Hi emiller1280, Thank you for your positive feedback! We're thrilled to hear that our team is friendly and accommodating, and that you've had a pleasant experience with our service department. We appreciate your kind words and look forward to serving you again. Have a great day!

February 24, 2024

Friendly service. Car is ready when they say it is. If you need a ride home that's available to you at no charge. More

by robertdombrowski13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Langmeyer Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrek Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcella Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Southlake Kia responded

Hi Robert, Thank you for your feedback! We're thrilled to hear that you received friendly service and that your car was ready when promised. We appreciate your business and look forward to assisting you in the future. If you have any questions or concerns, feel free to reach out. Have a great day!

February 22, 2024

Dan Drakulich is the best salesperson we’ve ever worked with. He made sure we understood every step of the sales process and went above and beyond to get us a good deal More

by elsie05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Southlake Kia responded

Hi Elsie, Thank you for your feedback! We're thrilled to hear that Dan provided you with a great experience and went above and beyond to get you a good deal. We appreciate your business and look forward to assisting you in the future. If you have any questions or concerns, feel free to reach out. Enjoy your new car!

February 19, 2024

I highly recommend Tayler. Not pushy, very patient. She answered all of our questions and made sure the purchasing process went nice and smooth. More

by wydalisr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Puentes
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Feb 20, 2024 -

Southlake Kia responded

Hi, Thank you for your feedback! We're thrilled to hear that Tayler provided you with a great experience and was not pushy, very patient, and answered all of your questions, making sure the purchasing process went nice and smooth. We appreciate your recommendation and look forward to assisting you in the future. If you have any questions or concerns, feel free to reach out. Enjoy your new car!

February 19, 2024

Thank you Dan! Usually Robert and I don’t like to frequent dealerships as we prefer online shopping. Thanks to you it superseded our expectations. We might swing More

by Llvondia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
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Feb 20, 2024 -

Southlake Kia responded

Thank you for your feedback! We're thrilled to hear that Dan provided you with a great experience and that he exceeded your expectations. We appreciate your business and look forward to assisting you in the future. Have a great day, and enjoy your new car!

February 17, 2024

From the moment we met Dan, he was extremely welcoming, friendly and knowledgeable. He was able to answer all my questions and made us feel like we were in good hands. More

by Ycorona95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Southlake Kia responded

Hi, Thank you for your positive feedback! We're thrilled to hear that Dan provided you with a welcoming, friendly, and knowledgeable experience. We appreciate your kind words and look forward to serving you again. If you have any further needs or questions, feel free to reach out. Have a great day!

February 17, 2024

Dan was very personable and helpful. He explained all of the features in the new vehicle. More

by sergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Southlake Kia responded

HI Sergio, Thank you for your positive feedback! We're thrilled to hear that Dan provided you with a personable and helpful experience, explaining all the features of your new vehicle. We appreciate your kind words and look forward to serving you again. If you have any further needs or questions, feel free to reach out. Have a great day!

February 15, 2024

We had a positive experience. They were willing to work with us and help us with our purchase. More

by Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Southlake Kia responded

Hi Anderson, Thank you for your feedback! We're glad to hear that you had a positive experience and that we were able to work with you and help with your purchase. We appreciate your business and look forward to assisting you in the future. If you need anything else, feel free to reach out. Have an amazing day!

February 15, 2024

Had a great experience working with Earl. We came in with list of what we were looking for and he satisfied everything on the list. Very reasonable and easy to work with More

by chrisanderson161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Southlake Kia responded

Hi Chris Anderson, Thank you for your feedback! We're glad to hear that Earl provided you with a great experience and satisfied everything on your list. We appreciate your business and look forward to assisting you in the future. If you need anything else, feel free to reach out. Have a great day!

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