Southlake Kia
Merrillville, IN
Filter Reviews by Keyword
By Type
Showing 416 reviews
Loved it The best experience I have ever had. They made sure we left with what we wanted. nothing less and nothing more. I am in love with my new Forte!! The best experience I have ever had. They made sure we left with what we wanted. nothing less and nothing more. I am in love with my new Forte!! More
Great Car Purchasing Experience I just purchased a KIA 2013 black Forte. After the white stripes were removed I already love this car! I had a great experience purchasing this vehic I just purchased a KIA 2013 black Forte. After the white stripes were removed I already love this car! I had a great experience purchasing this vehicle and all the staff was very nice and helpful. More
Rafeal was awesome!!! I just wanted to commended the General Manager and Rafeal for their excellent customer service throughout the process of buying a car. I am very plea I just wanted to commended the General Manager and Rafeal for their excellent customer service throughout the process of buying a car. I am very pleased with everything because we were in and out within four hours. M'onique Hutchinson More
Great cars, great people. I can't say enough positive things about Southlake Kia. I primarily worked with Michael Vega in sales. He spent a lot of time helping us select the I can't say enough positive things about Southlake Kia. I primarily worked with Michael Vega in sales. He spent a lot of time helping us select the right car and making the deal work. I stopped at several dealers along the way to finding Mr. Vega. I can say with great confidence that Michael is a cut above the rest. The time he spent with us felt like time with friends. I'd highly recommend this place. See Michael, you won't regret it. More
Made me feel like crap I had a Credit recovery Program for Mike Kor's Kia and was approved online for 27,416.00 which is enough to buy any car I wanted. I wrote down the Con I had a Credit recovery Program for Mike Kor's Kia and was approved online for 27,416.00 which is enough to buy any car I wanted. I wrote down the Confirmation code and took it into the dealership today. They had to verify my stuff again, so I gave them all the figures I put into the online process. Guess what They couldn't help me. xxx yeah I have not perfect Credit that is why there is this program... Earl Nymeyer was the one who "help" me. I am telling all my friends and family about how poorly I was treated at Kia along with anyone who reads this. DON"T SHOP HERE!!! More
I was in & out with a brand new car I just love my new 2015 Kia Optima. My salesman Earl was the best. I'm very pleased & satisfied. I will recommend this dealership to my friends & fami I just love my new 2015 Kia Optima. My salesman Earl was the best. I'm very pleased & satisfied. I will recommend this dealership to my friends & family. More
Eric was awesome! All of the staff was super friendly! Eric explained everything about the cars performance and features as well as the warranty! He was able to use the All of the staff was super friendly! Eric explained everything about the cars performance and features as well as the warranty! He was able to use the information I told him to find me the perfect car and I couldn't be happier! He even explained everything about the company... Even their service department! Great company with great staff and excellent perks! Definitely will be back in a couple years to buy my next car! More
save your time shop elsewhere!!!! They had us sign a deal. Sign here we have a deal ghe paper says. Then after the cars being washed and we have keys. They tell us the messed up the nu They had us sign a deal. Sign here we have a deal ghe paper says. Then after the cars being washed and we have keys. They tell us the messed up the numbers and the payment would be three hundred more a month. Said sorry with a huge smile on there face and told us sorry it was human error and were not taking the loss. Needles to say we left with nothing after spending fours hours there and destroying my wifes heart. We had the keys we shook hands we signed the paper and then tbey messed up and they were cruel. Thry gave us a tour and showed us the owners toys and how great he is. Then when they messed up they said its corporate owned and wouldnt divulge a name. I found it however. Thank u so much michael kors, not only did u do shotty businesses u screwed over a veteran. Save ur time people this place is full of arrogant incompetent boys who are incapable of goi g through with a business agreemnet. And yes I will make an attempt and talk to ghe better business bureau More
Fantastic I had very specific needs. Many dealerships were unable to help me, but Southlake Kia was extremely flexible and did everything they could to help me I had very specific needs. Many dealerships were unable to help me, but Southlake Kia was extremely flexible and did everything they could to help me out. Eric Landsverk was the man I worked with most. He was patient with me, my 'picky-ness', and my inexperience. He answered all questions and made absolute sure I drove away feeling completely comfortable with my purchase. He also worked with my grandparents. They were crazy about him as well. (And, trust me, it is not easy to win them over). Fun addition: my grandparents set one of the model car alarms off by sliding their hands in the cracked window and unlocking the door. Seriously. And not a single employee in the dealership acted as though it was an issue. Even though we mostly worked with Eric, I can say the entire staff seems kind and helpful. More
Great experience will buy many more cars from Southlake Kia. Dakota and Tony were very easy to work with and made the experience easy and unnerving. will buy many more cars from Southlake Kia. Dakota and Tony were very easy to work with and made the experience easy and unnerving. More