Southlake Kia
Merrillville, IN
Filter Reviews by Keyword
By Type
Showing 416 reviews
Fantastic.! Called ahead for an appointment and Mike and Roberto were prepared. Was in and out quickly with the test drive and financing process. Everyone was pro Called ahead for an appointment and Mike and Roberto were prepared. Was in and out quickly with the test drive and financing process. Everyone was professional and efficient. The vehicle was low on coolant and was serviced and tested immediately. WOULD recommend Southlake Kia to everyone. Excellent service and atmosphere. More
Mike was great! Mike is a really cool sales guy. Very knowledgeable and down to earth. This was my first time purchasing a newer vehicle and he was instrumental in pr Mike is a really cool sales guy. Very knowledgeable and down to earth. This was my first time purchasing a newer vehicle and he was instrumental in providing a streamlined experience. More
Could Not be More Happy.....::) We bought a 2016 Altima, included in the purchase is a lifetime warranty on the Engine, Transmission, Drive Axle and Fuel Pump. What’s the hook? You We bought a 2016 Altima, included in the purchase is a lifetime warranty on the Engine, Transmission, Drive Axle and Fuel Pump. What’s the hook? You must maintain ALL dealer recommended maintenance from point of sale. We are VERY ok with that. About the car: The Dealership really did a above and beyond job with the detailing on the inside and the touch-up on the exterior of the vehicle to make us completely satisfied customers. The car looks literally brand new. Thanks to Roberto and the entire staff… More
EXCELLENT Michael Arizmendi helped me with a trade-in and into a lease that worked for my budget! He was very attentive to the options I was looking for within Michael Arizmendi helped me with a trade-in and into a lease that worked for my budget! He was very attentive to the options I was looking for within my price range. I was a repeat customer from years ago and would recommend Michael Arizmendi and Southlake Kia to everyone I know! More
Great people to work with As we found the Sportage we were looking for, I dreaded the purchase process. Dave Eriks was a pleasure to deal with. Professional, friendly and a str As we found the Sportage we were looking for, I dreaded the purchase process. Dave Eriks was a pleasure to deal with. Professional, friendly and a straight forward personality almost was shocking in my years of car buying. I highly recommend Southlake Kia. By the way, this was our second Kia Sportage for my wife as she really likes these vehicles. More
great Micheal Arizmendi is my sales assoc. very helpful we drive from grand rapids mi to merrillville in to purchase and he had everything done and ready t Micheal Arizmendi is my sales assoc. very helpful we drive from grand rapids mi to merrillville in to purchase and he had everything done and ready to go when we arrived. very good and will go back when we need another new car. More
Short and sweet. We went knowing what we wanted so we were pretty prepared. Our salesperson was not too familiar with the type of vehicle we bought, sometimes when we We went knowing what we wanted so we were pretty prepared. Our salesperson was not too familiar with the type of vehicle we bought, sometimes when we had questions he wasn’t sure of the answer (he was willing to find out) Also, wish we could have talked about our plate and registration more. We had a brand new plate and tag at home and now I think we are out that money. More
Good Job! Well, I believe that I had God in my corner in doing the business negotiation of this transaction. They made an offer, I looked into it, I gave my te Well, I believe that I had God in my corner in doing the business negotiation of this transaction. They made an offer, I looked into it, I gave my terms, we negotiated the terms and finalized the deal! It worked out to my satisfaction I believe. Southlake Kia has been selling and servicing my vehicles since January 2007, and so far......so good! Thanks guys! More
Shocking to say was enjoyable My salesman Mike was very respectful from the go, very helpful, knowledgeable, friendly I appreciate how he handled the situation I would definitely b My salesman Mike was very respectful from the go, very helpful, knowledgeable, friendly I appreciate how he handled the situation I would definitely buy a car from him again. I felt no pressure whatsoever More
Very helpful and well knowledgeable After scheduling a test drive from the website, Mike Arizmendi was very helpful in providing me the information I needed for my decision on a vehicle After scheduling a test drive from the website, Mike Arizmendi was very helpful in providing me the information I needed for my decision on a vehicle that I wanted to buy. He was able to work with my time schedule, as well as make the decision process on a vehicle. I would recommend this dealership and Mike to anyone interested in purchasing a KIA. I love my new Forte. More