Southlake Kia
Merrillville, IN
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Fantastic Experience!! I located a vehicle online that was exactly what I was looking for. I called and spoke with Tom Tugman to negotiate the deal by phone. Within an hou I located a vehicle online that was exactly what I was looking for. I called and spoke with Tom Tugman to negotiate the deal by phone. Within an hour or two, we had negotiated a great deal. I drove 140 miles round trip to finalize the purchase and pick up the car the same day. Really appreciated the personalized service and willingness to sell me a vehicle the way I wanted to buy one! More
Very friendly, and informative We were very pleased with all that we talked to. We didn’t feel pressured to buy, but felt they wanted to help us with all our questions We were very pleased with all that we talked to. We didn’t feel pressured to buy, but felt they wanted to help us with all our questions More
Fast and painless!! I went in kinda late and I already knew what car I wanted from their lot and they had the one. They made it fast and got me a great deal. Better than I went in kinda late and I already knew what car I wanted from their lot and they had the one. They made it fast and got me a great deal. Better than I expected. My man Marvin Cooke helped me out and had me driving my new kia optima home within 2 hours which is faster than some people I I know buy cars and it takes upwards of 5 or more. I've always been a fan of kia and I've had family going to this dealer for a long time and I'm glad I did too. They really take care of you. More
Amazing!!! I came in and the car i wanted was already sold literally minutes before i got there but michael helped me find the car that i loved and took home I came in and the car i wanted was already sold literally minutes before i got there but michael helped me find the car that i loved and took home More
Great service I went into Kia not knowing exactly what I wanted, I talked to Michael Arizmendi and he pointed me in the right direction. Couldn’t be happier with my I went into Kia not knowing exactly what I wanted, I talked to Michael Arizmendi and he pointed me in the right direction. Couldn’t be happier with my purchase. Thanks! More
great experience I worked with Roberto and from the first call I received I knew I would have a great experience. I was coming from out of town and told Roberto on the I worked with Roberto and from the first call I received I knew I would have a great experience. I was coming from out of town and told Roberto on the phone what I was looking at and what I could afford. Roberto called me back within minutes told me he made it work and that the vehicle would be ready for me when I got there. great experience! also the loan officer I worked with really tried to get me the better warranty at a price I could afford. overall great experience and will be sending anyone and everyone i know there. More
Quick and easy Marvin is a very friendly salesman. The experience was pleasant. Everything happened very fast and Marvin made it very easy. I'll definitely come back Marvin is a very friendly salesman. The experience was pleasant. Everything happened very fast and Marvin made it very easy. I'll definitely come back whenever I'm ready for another vehicle. More
Awesome Experience!! My credit isn’t good, but Michael Arizmendi treated me with respect and kept everything simple and straight to the point.... no B.S. Walked out with a My credit isn’t good, but Michael Arizmendi treated me with respect and kept everything simple and straight to the point.... no B.S. Walked out with a pretty nice 2018. I would definitely recommend them to anyone with less then great credit. More
Roberto Bustos If it wasn’t for Roberto trying too find us the right Kia Soul we would not have bought one. He went out of his way showing and test driving to find If it wasn’t for Roberto trying too find us the right Kia Soul we would not have bought one. He went out of his way showing and test driving to find us the right car. Great Salesman. More
AMAZING!!!! On Friday 1/26/18 I visited with this dealership for the first, I was afraid and anxious at the same time. I met with a salesman by the name of Robert On Friday 1/26/18 I visited with this dealership for the first, I was afraid and anxious at the same time. I met with a salesman by the name of Roberto Bustos, he is the BEST salemans ever. He was very patient and understanding. He answered all my questions and was very professional and now I have a New Car thanks to Roberto! I would definitely recommend this dealership to my friends and family. More