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Southlake Kia

Merrillville, IN

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Employees
Reviews
Vehicles
4.7
421 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 421 reviews

July 03, 2024

The dealership is fantastic. Great employees and they really care about their customers. Dan Drakulich was our salesman and he was amazing! He took his time with us, listened, an More

by claudia216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Southlake Kia responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our dealership and that Dan made a positive impression by taking his time, listening, and ensuring a great experience for you. Your recommendation means a lot to us. Enjoy your new car, and we look forward to serving you again!

July 02, 2024

Everything about deciding on a new car and choosing a KIA was a bonus ! Worked with Dan …knowledgeable of Sorrento and became a friend as well. Comfortable he will have my back forever. LOVE my car. Thank yo More

by Debi Oelling
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Southlake Kia responded

Thank you so much for your kind words! We're thrilled that you had such a positive experience deciding on your new Kia Sorrento and that Dan provided knowledgeable and friendly service. We're glad to hear that you feel comfortable and confident with your decision. Enjoy your new car, and we look forward to serving you for years to come!

July 02, 2024

Had a great buying experience here and would recommend this place to others who may be looking for a vehicle. Dan was extremely helpful and informative! Very down to Earth! We really feel.like he went out More

by susanwolf99999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Southlake Kia responded

Thank you so much for your kind words and recommendation! We're thrilled that you had a great buying experience with us and that Dan and Bill provided such helpful and informative service. We strive to ensure our customers are happy, and we're glad you felt well-treated and satisfied. If you have any further questions or needs, please don't hesitate to reach out. Enjoy your new vehicle!

July 02, 2024

Dan was very professional. He went above and beyond to help me with my new vehicle! More

by MP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Southlake Kia responded

Thank you for your wonderful review! We're delighted to hear that Dan provided such professional service and went above and beyond to assist you with your new vehicle. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new ride!

July 02, 2024

Dan always delivers! He helped me get a great deal on my 2024 Kia sportage. I would recommend Dan to anyone looking for an honest dealer. 10/10 More

by Mari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Southlake Kia responded

Thank you so much for your glowing review! We're thrilled to hear that Dan helped you get a great deal on your 2024 Kia Sportage. Your recommendation means a lot to us, and we're glad to hear you had such a positive experience. Enjoy your new Sportage, and if you ever need anything else, don't hesitate to reach out!

July 02, 2024

I have purchased three different vehicle's from Southlake Kia and they have never disappointed. But this time they proved what loyalty is . They fixed a problem that came up with the truck i had purchased qu More

by rogbjames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DiCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Southlake Kia responded

Thank you so much for your loyalty and for sharing your experience! We're thrilled to hear that Southlake Kia has consistently met your expectations, and we're glad that we could quickly resolve the issue with your truck without hesitation. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.

July 01, 2024

I made a mistake and bought a lemon at a different dealership. Dan took me out of it and got me a great deal on a beautiful new Kia! More

by Vinny P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Southlake Kia responded

Thank you for sharing your experience! We're glad that Dan could assist you and get you into a beautiful new Kia after your previous experience. We're here to ensure you have a positive and enjoyable car-buying journey. Enjoy your new ride, and if you need anything else, feel free to reach out!

June 29, 2024

Southlake Kia is great to do business with have bought multiple cars with them, always have been fair and honest. More

by jlegg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey DiCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Langmeyer Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrek Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Southlake Kia responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that you've had multiple positive experiences with us and that we've always been fair and honest. Your satisfaction is our priority, and we look forward to continuing to serve you for many years to come.

June 26, 2024

Great staff ! !! Very informative and friendly when we walked in the door … fast easy and convenient More

by Bobe11782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DiCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Southlake Kia responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with our staff and found them to be informative and friendly from the moment you walked in. Providing fast, easy, and convenient service is important to us, and we're glad that we met your expectations. If there's anything else we can do for you, please let us know!

June 22, 2024

Great service experience, although Kia engineers were slow to respond to the issue South Lake Kia was on top of it all the time. More

by Sissytruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrek Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcella Guerrero
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Jun 24, 2024 -

Southlake Kia responded

Thank you for your review! We're glad to hear that you had a great service experience with us. We always strive to stay on top of issues and provide the best possible service to our customers. Your feedback is appreciated, and we look forward to serving you again in the future.

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