Southlake Kia
Merrillville, IN
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Amazing! My salesman Roberto was simply fantastic. He could tell when I came in the door that I was a bit nervous. I was returning my lease, and looking for th My salesman Roberto was simply fantastic. He could tell when I came in the door that I was a bit nervous. I was returning my lease, and looking for the 1st car I would get on my own. He sat me down and made me feel completely comfortable.We walked through what I was looking for and what was in my price range. He brought out a few options, and with his help, along with Dan and Shawn, I fell in love with my new 2018 Kia Sportage. Roberto was so helpful and really worked hard to find me something I would love. I was able to do it on my own thanks to these gentlemen, which I was ecstatic about. I signed all my paperwork with Tom, who made it so simple, and was in and out with me new "baby", in less then 2 hrs. I work at a car dealership and I would still never go any place but here, in fact this is my 3rd lease with them. Thank you so much for another wonderful experience! More
Fantastic I spent the entire day sesrching for a car and ended up here with Mike and in less than 2 hoyrs got me the exact car I was looking for with such a goo I spent the entire day sesrching for a car and ended up here with Mike and in less than 2 hoyrs got me the exact car I was looking for with such a good deal. Will defintely be coming back here for my next car and working with mike More
Salesman, Roberto Bustos, was Incredible The sales rep. who helped us was named Roberto Bustos. He went out of his way to truly help us to find a used car that 1. was in our budget, 2. had a The sales rep. who helped us was named Roberto Bustos. He went out of his way to truly help us to find a used car that 1. was in our budget, 2. had a low mileage, 3. was comfortable to drive, and 4. was in our budget. He found a car that was technically used but, we were the first owners since it was used as a rental for Enterprise. It's gorgeous and runs so smoothly. He helped us so much, especially after a few underwhelming experiences with other car dealerships. Highly recommend working with him if you are serious in looking for a car. More
excelente fue un servicio excelente y te esplicam paso a paso todo el proceso garatia y son muy amable con los cliemtes y tienen un buen servicio fue un servicio excelente y te esplicam paso a paso todo el proceso garatia y son muy amable con los cliemtes y tienen un buen servicio More
Happy Day! My husband and I experienced a great experience from start to finish today. Not only was the salesman friendly he was also very thoroughl. The credit My husband and I experienced a great experience from start to finish today. Not only was the salesman friendly he was also very thoroughl. The credit manager worked very hard to get us a deal we were happy with and could afford. I would definitely recommend Southlake Kia to all my family, friends, and coworkers. More
Melvin was our salesperson, very friendly and helpful,highly Was just looking not intending on purchasing today, Melvin made us welcome and made the sale gave a a reasonable price, very knowledgeable highly reco Was just looking not intending on purchasing today, Melvin made us welcome and made the sale gave a a reasonable price, very knowledgeable highly recommend this location ask for melvin you wont be dissappointed. More
Thank you for the hard work! Roberto Bustos was on top of his game. I appreciate the hard work and helping negotiate a deal that was fair. He was attentive, personable and a n Roberto Bustos was on top of his game. I appreciate the hard work and helping negotiate a deal that was fair. He was attentive, personable and a no pressure sales professional. We agreed to a mutual deal and I appreciate that. Would recommend anyone to ask for Roberto. Thanks again! Ed More
Very helpful, went above and beyond to help us. We needed a new car, and fast. One of ours kicked the bucket and both my husband and I work and needed a second vehicle. We were in a tight spot and t We needed a new car, and fast. One of ours kicked the bucket and both my husband and I work and needed a second vehicle. We were in a tight spot and they were so helpful and quick to do so. Very thankful for that. We love our new car! More
Very impressed Loved our experience. Customer service was simply amazing from start to finish. The atmosphere was warming and the employees were fantastic. Michael a Loved our experience. Customer service was simply amazing from start to finish. The atmosphere was warming and the employees were fantastic. Michael and Tom thank you again, we love our new cars. More
Best dealership ever I have had nothing but good experiences here, this is my 3 car i have bought from them and they treat you right!!! I recommend to all my friends, fami I have had nothing but good experiences here, this is my 3 car i have bought from them and they treat you right!!! I recommend to all my friends, family and anybody looking for the best car deal.. More