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Southlake Kia

Merrillville, IN

4.7
417 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 417 reviews

November 19, 2018

dealership service service is very attentive to customer needs and waiting time for work is very reasonable. shop is very clean and presentable sales staff is very frien More

by kia dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service wrighters all very cooperative and informing
November 18, 2018

Highly recommend this dealership Our experience from our greeting to driving off with our new Murano was a great all the way around. Everyone there is friendly and helpful. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
November 17, 2018

Honest and quick This is the third time I dealt with Carlos. He was very helpful and made a recommendation which I took about my tires. As long as he is there I will More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado, David Eriks
November 17, 2018

Service Excellent customer focus received from Randy and Brian. Kept me informed on the status of my car and when it would be ready. None better than Randy a More

by Chebby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Brian in Service department
November 17, 2018

Great experience Mike A was fantastic! Very friendly staff and very efficient. This is a great place to purchase a Vehicle...new or used. Highly recommend Mike A.. More

by Jeff123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
November 17, 2018

Great Service Mike was amazing!! He took a bad situation and made it so much better. His patience is rare! I thank him from the bottom of my heart for showing me wh More

by Austin13!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
November 16, 2018

Airbags recall 1st airbag recall went well, passenger side airbags recall, I had to come back twice to get the now flashing airbag light off, I had no problem with t More

by lilbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, David Eriks
November 16, 2018

Great service I would not be going there year after year to service my Kia if it was not excellent service. It has been now going on 18 years of service. More

by Kia 2013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
November 16, 2018

Great Service, Great Staff Every time I bring my car in for service I am greeted by name, my car is serviced in short order and I am informed as to what was done! More

by guido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eriks
November 16, 2018

Service The main reason we have purchased two Nissans and sent many people to your dealership is mostly because of Randy, your service manager. I came in the More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Nissan Service
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