Back

Southlake Kia

Merrillville, IN

4.7
419 Reviews
Contact Dealership

4191 E Lincoln Hwy

Merrillville, IN

46410

Directions

By Type

Showing 419 reviews

December 15, 2018

First oil change with my new car. Staff were informative and answered my few questions. They fixed my problem with the windshield sprayer. Thank you for having knowledgeable staff av More

by lagoon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the service person's name
December 12, 2018

I had an oil and filter change. This was my first experience receiving service from Southlake Kia's Service Department. My initial contact and follow through person was Anthony. He More

by Ms. Roper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony of your service department.
December 11, 2018

Had a great experience!! I came to the dealership with a idea of what I wanted and I actually got something better and I’m happy.. had a great experience and my old friend Mi More

by Tina0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
December 08, 2018

Great People The people are friendly and efficient about the service they provide. They promised the car in an hour and it took even less time than I expected. More

by Bill 1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Randy in athe service department
December 08, 2018

Maintenance was easy. Scheduled online for 7a, arrived and was helped almost immediately. Service advisor was friendly and polite. Waiting area has WiFi, TV, coffee, and wa More

by CharlieZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos the service advisor.
December 05, 2018

Fantastic service department and very friendly When you drive in the overhead door the service person that greats you is very very friendly. They listen to the issue or issues that you have and do More

by Northwest Indiana guy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
N/A
December 04, 2018

Service Appointment I had a service appointment and my overall experience was great. The staff was friendly and helpful when I got there. They answered all my questions a More

by Maweber04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
December 03, 2018

Amazerful Walked out of the dealership with a 2015 Kia soul... Everyone was very helpful and not pushy. Had amazing warranties. Very happy with my purchase! More

by Mmariem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Vicari, Mike Arizmendi
December 02, 2018

It was an awesome experience once again I love the service! Me and my family are extremely happ with our new vehicle! I will most definitely have other people two shop with Kia More

by Jdubbspanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
November 25, 2018

Very pleasant 2019 Kia Soul Purchase My wife and I purchased a 2019 Kia Soul on 11-23-2018. Our salesman was Earl Nymeyer. Earl has many years of experience at this dealership and was v More

by EdW_CPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
24
...