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Southlake Kia

Merrillville, IN

4.8
416 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 416 reviews

December 08, 2018

Great People The people are friendly and efficient about the service they provide. They promised the car in an hour and it took even less time than I expected. More

by Bill 1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Randy in athe service department
December 08, 2018

Maintenance was easy. Scheduled online for 7a, arrived and was helped almost immediately. Service advisor was friendly and polite. Waiting area has WiFi, TV, coffee, and wa More

by CharlieZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos the service advisor.
December 05, 2018

Fantastic service department and very friendly When you drive in the overhead door the service person that greats you is very very friendly. They listen to the issue or issues that you have and do More

by Northwest Indiana guy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
N/A
December 04, 2018

Service Appointment I had a service appointment and my overall experience was great. The staff was friendly and helpful when I got there. They answered all my questions a More

by Maweber04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
December 03, 2018

Amazerful Walked out of the dealership with a 2015 Kia soul... Everyone was very helpful and not pushy. Had amazing warranties. Very happy with my purchase! More

by Mmariem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Vicari, Mike Arizmendi
December 02, 2018

It was an awesome experience once again I love the service! Me and my family are extremely happ with our new vehicle! I will most definitely have other people two shop with Kia More

by Jdubbspanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
November 25, 2018

Very pleasant 2019 Kia Soul Purchase My wife and I purchased a 2019 Kia Soul on 11-23-2018. Our salesman was Earl Nymeyer. Earl has many years of experience at this dealership and was v More

by EdW_CPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2018

Best Experience ever. We walked in with low hope with a compassion to get the help that we needed after meeting mike he made sure we got the car that we could afford and lo More

by Mzlee1172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
November 19, 2018

Very pleasant all around Sales manager Tom Tubman was very helpful as well. Overall I appreciated the time they took to listen to what I was looking for. Some places are very More

by Hampster mobile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bacari, Mike Arizmendi
November 19, 2018

dealership service service is very attentive to customer needs and waiting time for work is very reasonable. shop is very clean and presentable sales staff is very frien More

by kia dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service wrighters all very cooperative and informing
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