Southlake Kia

Forever Grateful From our initial phone call needing help, until our departure, these guys were nothing short of awesome! They literally saved our lives when a servic From our initial phone call needing help, until our departure, these guys were nothing short of awesome! They literally saved our lives when a service department from a different dealership sent us on our way without putting 4 of the 5 hubs back on our tire...we had driven 40 miles like this. We thought we were stopping for a Kia lug nut key; boy were we surprised to find out the seriousness of the carelessness of the previous service department. the hospitality and compassion of Kias service department is amazing. I would recommend them time and time again. Anthony Forbes is such a pleasant person and so very helpful; would be an asset to any company. Thank you Kia Service Dept!!! We’re forever grateful!! More

Customer Service Good customer service as always. I love that I am never recommended unnecessary services. My car was also ready in the time frame promised. The servic Good customer service as always. I love that I am never recommended unnecessary services. My car was also ready in the time frame promised. The service person even found a coupon for me! More

Great Had a very pleasant service rep greet me. We went over what needed to be done and he said they would take care of it. Even with the bad weather, eve Had a very pleasant service rep greet me. We went over what needed to be done and he said they would take care of it. Even with the bad weather, everyone was pleasant and cordial. Couldn't ask for more. More

Service department goes above and beyond to make sure all your needs are met. Friendly faces and even better free coffee and popcorn. Everything from walking department goes above and beyond to make sure all your needs are met. Friendly faces and even better free coffee and popcorn. Everything from walking you over to check out to opening the doors and wishing you farewell. More

Awesome They are always very friendly and easy to approach when looking to purchase or even just look for a new vehicle. They always do the best they can to g They are always very friendly and easy to approach when looking to purchase or even just look for a new vehicle. They always do the best they can to get their customers the best deals and numbers. Very trustworthy. More

service check up I have always had a positive experience with the staff, very accommodating, and informative. staff keeps customers informed regarding status of car a I have always had a positive experience with the staff, very accommodating, and informative. staff keeps customers informed regarding status of car and if there are any potential problem. More

The best This dealership is the best. They treat everyone with respect and kindness. I like coming here for service. They are far with their prices. Great job This dealership is the best. They treat everyone with respect and kindness. I like coming here for service. They are far with their prices. Great job Nissan! More

TRANSMISSION FLUSH The price was what they quoted, I received a 10% off coupon by e-mail, the time it took was right on, and I got a free wash too. The price was what they quoted, I received a 10% off coupon by e-mail, the time it took was right on, and I got a free wash too. More

Tire ordered and replaced Carlos was a very alert, friendly, courteous and cooperative. Carlos took time to listen to me and help me figure out my warranty. Will definitely be Carlos was a very alert, friendly, courteous and cooperative. Carlos took time to listen to me and help me figure out my warranty. Will definitely be a return customer and will refer others when possible. More

Very well taken care of Excellent service and care from the service departmant.. Made sure to keep me well informed of how the fixing of my vehicle was going. Very friendl Excellent service and care from the service departmant.. Made sure to keep me well informed of how the fixing of my vehicle was going. Very friendly staff and concerned about me being satisfied with the work that was done. Greatly appreciated. More