Southlake Kia

Great staff. We had an issue with our Nissan Pathfinder. I stopped by on Monday, Angelo looked at it with a tech in the service drive. He told me I was good to dri We had an issue with our Nissan Pathfinder. I stopped by on Monday, Angelo looked at it with a tech in the service drive. He told me I was good to drive it until Tuesday, and bring it back for a 10:30 appt. The kids and I showed up at 10:20, the car was in the shop by 10:40. We had an approval from the warranty company by 11:45, and we were in a rental car by 1:00. Pathfinder was fixed by 5:30 and we picked it up around 7:00. Leaving the rental in the service drive. Super easy. I forget the writer that took care of us, but he was great as well. I am pretty sure it was Shyann, I’m sure I butchered the spelling of his name. Sorry my friend. Great job all the way around. More

Great Service Department Always have had very GOOD service. The service Mgr. Has always gone be on himself to help us. We have been coming here since 1979 and have always been Always have had very GOOD service. The service Mgr. Has always gone be on himself to help us. We have been coming here since 1979 and have always been treated fairly. Your team should be proud of of the work they do as you should also. Without them, we would NOT have been coming back. We have recommended your service and dealership to everyone we have talked to. Thank you so much. More

Good price, good service. I've purchased 3 vehicles here. They have good customer service, good mechanical service and a good selection of vehicles. I would buy here again. I've purchased 3 vehicles here. They have good customer service, good mechanical service and a good selection of vehicles. I would buy here again. More

Customer service oil change Anthony service guy was very nice and helpful all 5 stars would like to revisit Kia service department again The young man waited on me was name Antho Anthony service guy was very nice and helpful all 5 stars would like to revisit Kia service department again The young man waited on me was name Anthony More

friendly fast thorough The service staff is always friendly and thorough. They get my car in and out in a timely manner. I have never had a problem with scheduling in fittin The service staff is always friendly and thorough. They get my car in and out in a timely manner. I have never had a problem with scheduling in fitting my time frame. More

Efficient Good communication Kept me informed of status and diagnosis as the appointment progressed. Facility was clean and Shayan was very friendly and helpf Good communication Kept me informed of status and diagnosis as the appointment progressed. Facility was clean and Shayan was very friendly and helpful. The dealership we bought the vehicle from failed in these areas More

Nissan Service Review 2018 Nissan Rogue 1,000 mile check-up and received wonderful service. Always have since 1993, this is why we keep coming back to Southlake Nissan. R 2018 Nissan Rogue 1,000 mile check-up and received wonderful service. Always have since 1993, this is why we keep coming back to Southlake Nissan. Randy and Brian in service are great and our salesman, Kyle Wade was wonderful and very helpful when we purchased our 2018 Rogue. More

Rear wiper arm/blade replacement Brought my 2017 Kia Sorento in for some warranty work and was greeted very friendly. The new part had to be ordered so the old broken part was remove Brought my 2017 Kia Sorento in for some warranty work and was greeted very friendly. The new part had to be ordered so the old broken part was remove so that there would be no damage caused to the rear windshield. More

Randy Service manager is Fantabulous ❣️ I always get help with anything I have questions on with Randy the Manager in the Service Department He is not only professional, but cares about th I always get help with anything I have questions on with Randy the Manager in the Service Department He is not only professional, but cares about the needs of vehicle owners. He is a asset to Nissan More

Excellent Randy the service manager goes above and beyond for his customers! He always Ensures things are done right! He makes me feel like part of the family Randy the service manager goes above and beyond for his customers! He always Ensures things are done right! He makes me feel like part of the family and that makes me want to continue to get my car serviced there! More