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Southlake Kia

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
421 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 421 reviews

August 09, 2024

Great customer service, everything was explained to me and I understood everything. I didn't leave feeling like I had questions unanswered. More

by Nava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Nortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Southlake Kia responded

Thank you for your kind words! We're thrilled to hear that everything was clearly explained and that you left with all your questions answered. We're always here to help if you need anything else!

August 08, 2024

Earl was great to work with. The experience was fast, efficient and surpassed my expectations More

by ashdemps11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Southlake Kia responded

Thank you for the great feedback! We're thrilled that Earl provided an experience that was fast, efficient, and exceeded your expectations. We appreciate your business and look forward to serving you again!

July 26, 2024

The dealership is always very helpful to me. Whenever, I take my vehicle in to Southlake Kia, the works are kind. More

by cosyblack
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Nortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Southlake Kia responded

Thank you for your kind words! We're delighted to hear that you consistently have a positive experience with us at Southlake Kia. Our team takes pride in being helpful and kind to all our customers. If you ever need anything, please don't hesitate to reach out. We're here to assist you!

July 22, 2024

Dan was very helpful, I was in and out in my brand new Forte GT-Line in no time! He made the process easy and his personality makes him great to be around. As they say....Dan always delivers! More

by wtrout12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Southlake Kia responded

Hi, thank you for the positive review. We are happy to hear you had a great experience with Dan here at Southlake. We hope you enjoy your new Forte, Have a wonderful day! #danalwaysdelivers.

July 13, 2024

Daniel helped us trade in our 2021 Telluride for a new 2024. The entire time, Daniel was on it. Daniel is the perfect example of an outstanding car salesman. Our experience was phenomenal. Thank you, Dani More

by The Zehner Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Southlake Kia responded

Thank you for sharing your phenomenal experience! We're thrilled to hear that Daniel provided outstanding service while helping you trade in your 2021 Telluride for a new 2024. Your kind words mean a lot to us. If you need any further assistance, please don't hesitate to reach out. Enjoy your new Telluride!

July 12, 2024

They made it a great car buying experience! Buying a car here was a very easy and enjoyable experience! More

by corbinfam07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

Southlake Kia responded

Thank you for sharing your experience! We're delighted to hear that we made your car buying process easy and enjoyable. Your satisfaction is our top priority. If you need any further assistance, please don't hesitate to reach out.

July 04, 2024

We recently traded in one vehicle and purchased one new and one used all on tye same day. Our sales staff and the manager were friendly, helpful, patient, and gave good advice. We are happy with the prod More

by cbalt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Zajac Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gaona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amodeo
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Jul 10, 2024 -

Southlake Kia responded

Thank you for your wonderful review! We're thrilled to hear that our sales staff and manager provided a friendly, helpful, and patient experience while offering good advice. We're delighted that you're happy with both your new and used vehicles and the service you received at Southlake Kia. We look forward to continuing to exceed your expectations.

July 04, 2024

Dan was a honest man Great guy to work with I came in there frustrated and he was very calm and hooked me up with a new Kia I always look for honesty and integrity and Dan had it Go to my man for a c More

by tbonner1621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Drakulich
Report | Print
Jul 10, 2024 -

Southlake Kia responded

Thank you for your glowing review! We're thrilled to hear that Dan provided such a positive experience by being honest, calm, and helping you find the right Kia. Your trust and satisfaction mean a lot to us. We appreciate your recommendation and look forward to serving you again!

July 03, 2024

Worked with Earl, he was amazing to work with and super helpful. So excited for my new car! More

by alk71189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Southlake Kia responded

Thank you for your great feedback! We're thrilled to hear that Earl provided such amazing and helpful service during your car-buying experience. Congratulations on your new car! If you need anything else, feel free to reach out. Enjoy your new ride!

July 03, 2024

Dan helped me with my trade-in and got me a good deal on a 2024 Forte. He was very professional and helped find the right vehicle for my budget. Would definitely recommend him to others looking for a new ve More

by Denniskerns1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Southlake Kia responded

Thank you for your wonderful review! We're thrilled that Dan helped you with your trade-in and found the right 2024 Forte within your budget. His professionalism and dedication to ensuring you got a good deal are truly appreciated. We're grateful for your recommendation and look forward to assisting you in the future!

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