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Southlake Kia

Merrillville, IN

4.8
416 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 416 reviews

July 12, 2024

They made it a great car buying experience! Buying a car here was a very easy and enjoyable experience! More

by corbinfam07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Southlake Kia responded

Thank you for sharing your experience! We're delighted to hear that we made your car buying process easy and enjoyable. Your satisfaction is our top priority. If you need any further assistance, please don't hesitate to reach out.

July 04, 2024

We recently traded in one vehicle and purchased one new and one used all on tye same day. Our sales staff and the manager were friendly, helpful, patient, and gave good advice. We are happy with the prod More

by cbalt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Zajac Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gaona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amodeo
Jul 10, 2024 -

Southlake Kia responded

Thank you for your wonderful review! We're thrilled to hear that our sales staff and manager provided a friendly, helpful, and patient experience while offering good advice. We're delighted that you're happy with both your new and used vehicles and the service you received at Southlake Kia. We look forward to continuing to exceed your expectations.

July 04, 2024

Dan was a honest man Great guy to work with I came in there frustrated and he was very calm and hooked me up with a new Kia I always look for honesty and integrity and Dan had it Go to my man for a c More

by tbonner1621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Southlake Kia responded

Thank you for your glowing review! We're thrilled to hear that Dan provided such a positive experience by being honest, calm, and helping you find the right Kia. Your trust and satisfaction mean a lot to us. We appreciate your recommendation and look forward to serving you again!

July 03, 2024

Worked with Earl, he was amazing to work with and super helpful. So excited for my new car! More

by alk71189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Southlake Kia responded

Thank you for your great feedback! We're thrilled to hear that Earl provided such amazing and helpful service during your car-buying experience. Congratulations on your new car! If you need anything else, feel free to reach out. Enjoy your new ride!

July 03, 2024

The dealership is fantastic. Great employees and they really care about their customers. Dan Drakulich was our salesman and he was amazing! He took his time with us, listened, an More

by claudia216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Southlake Kia responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our dealership and that Dan made a positive impression by taking his time, listening, and ensuring a great experience for you. Your recommendation means a lot to us. Enjoy your new car, and we look forward to serving you again!

July 03, 2024

Dan helped me with my trade-in and got me a good deal on a 2024 Forte. He was very professional and helped find the right vehicle for my budget. Would definitely recommend him to others looking for a new ve More

by Denniskerns1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Southlake Kia responded

Thank you for your wonderful review! We're thrilled that Dan helped you with your trade-in and found the right 2024 Forte within your budget. His professionalism and dedication to ensuring you got a good deal are truly appreciated. We're grateful for your recommendation and look forward to assisting you in the future!

July 02, 2024

Had a great buying experience here and would recommend this place to others who may be looking for a vehicle. Dan was extremely helpful and informative! Very down to Earth! We really feel.like he went out More

by susanwolf99999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Southlake Kia responded

Thank you so much for your kind words and recommendation! We're thrilled that you had a great buying experience with us and that Dan and Bill provided such helpful and informative service. We strive to ensure our customers are happy, and we're glad you felt well-treated and satisfied. If you have any further questions or needs, please don't hesitate to reach out. Enjoy your new vehicle!

July 02, 2024

Dan was very professional. He went above and beyond to help me with my new vehicle! More

by MP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Southlake Kia responded

Thank you for your wonderful review! We're delighted to hear that Dan provided such professional service and went above and beyond to assist you with your new vehicle. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new ride!

July 02, 2024

I have purchased three different vehicle's from Southlake Kia and they have never disappointed. But this time they proved what loyalty is . They fixed a problem that came up with the truck i had purchased qu More

by rogbjames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DiCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Southlake Kia responded

Thank you so much for your loyalty and for sharing your experience! We're thrilled to hear that Southlake Kia has consistently met your expectations, and we're glad that we could quickly resolve the issue with your truck without hesitation. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.

July 02, 2024

Everything about deciding on a new car and choosing a KIA was a bonus ! Worked with Dan …knowledgeable of Sorrento and became a friend as well. Comfortable he will have my back forever. LOVE my car. Thank yo More

by Debi Oelling
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Southlake Kia responded

Thank you so much for your kind words! We're thrilled that you had such a positive experience deciding on your new Kia Sorrento and that Dan provided knowledgeable and friendly service. We're glad to hear that you feel comfortable and confident with your decision. Enjoy your new car, and we look forward to serving you for years to come!

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