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Southlake Kia

Merrillville, IN

4.8
416 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 416 reviews

February 27, 2019

Oil and Brake fluid Change Your Service Manger is the best in the area. He came out and talked about my service. Explained all to me. Wonderful man. I have been coming there st More

by Arthur Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Service Manger
February 26, 2019

Oil change and tire rotation Great service from polite responsible staff. I do not remember the names of the employees. But it was late afternoon. I am new to the area and got los More

by cyndiperry49@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names
February 24, 2019

Was there for oil change Everyone is very friendly there.oil changes seem to take forever however..I do think that with the forever warranty if someone has a minor issue it sh More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayan sheikh was very friendly
February 18, 2019

A really good experience for the 15K service check It was the 15K service on my Kia. The person looked over the car, went though all what they were going to do, checked for any recall items etc.. He w More

by george282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was anthony maybe, antonio, crud, I don't remember but he was nice and really good
February 16, 2019

Service Hours The service hours need to be expanded to accommodate working people. At least one or two days a week should have extended service hours to 7 or 8 p.m More

by lisa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't have the paperwork with me to look at names
February 13, 2019

Great service Went in to have our first oil change since buying the vehicle. The service tech found that there was an issue that should have been taken care of prio More

by Wagnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manager and another gentleman in service
February 12, 2019

Warranty Servicing The staff was very courteous and helpful during the entire process and empathetic. They listened to my concerns and working swiftly and diligently to More

by tinem
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike and Anthony
February 12, 2019

Excellent service My Kia was brought in for service, they were courteous, prompt and accommodating. I would definitely recommend them to anyone looking to buy a car. More

by Lroe1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Kors, David Eriks, Kim Roberts, Shawn Sprang, Roberto Bustos, Mike Arizmendi, Tom Carter
February 07, 2019

Satisfactory. The staff was courteous and listen to the problems I was having. They kept me updated and did thorough diagnostic test to find the problem. More

by Rudilj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Ryan
February 07, 2019

Warranty servicing Dealership removed and replaced the broken rear wiper arm and blade. Arm had to be ordered and I received a call as promised when the arm had arrive More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos and Anthony
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