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Southlake Kia
Merrillville, IN
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The advertised price is not the actual price. They throw in an "Accessories" fee that ranges from $899 to $1899 and according to the manager it's on all their cars. It's a xx paint and interior protection w in an "Accessories" fee that ranges from $899 to $1899 and according to the manager it's on all their cars. It's a xx paint and interior protection warranty. They want to force you to buy it and tac it on to the advertised price and say they can't take it off. Oh and that's after they are running your credit, giving you a hard inquiry so they can try to lock you in a payment. (Most don't know this, but know your credit and current APR's, you can have excellent credit and should be getting say 1.9%, they will come back and show you something in the 2's or 3's bc they get all that extra. It's legal up to 4 points added. ) HUGE SCAM...Better Business Bureau has been notified and a complaint was made. On another note, at least the sales personnel are great. More
Really good people. Calling me all the time to make sure I was completely clear on the deal I was making. Got me exactly what I wanted. I was completely clear on the deal I was making. Got me exactly what I wanted. More
Our experience was 100 percent positive. Customer service was outstanding, our salesperson, Chris Lindzy, was knowledgeable, professional and answered all our questions thoroughly. We were on a tight time sc was outstanding, our salesperson, Chris Lindzy, was knowledgeable, professional and answered all our questions thoroughly. We were on a tight time schedule and Chris got our paperwork completed in the time frame promised. Highly recommend this dealership More
Emailed and text messaged over terms of a car that wasn't in quite yet. Agreed on MSRP with in-house financing. Gave a 500 dollar deposit. Was then called when vehicle arrived. When I got there to talk terms in quite yet. Agreed on MSRP with in-house financing. Gave a 500 dollar deposit. Was then called when vehicle arrived. When I got there to talk terms they increased the price. By a .market adjustment of 3k, added an unasked for paint and fabric protection fan they didn't disclose beforehand. I also noticed they upsold the MSRP on top of it all. They said I had the wrong car then. I saved the ViN previously. Duplicitous and underhanded More
Just purchased another vehicle from Southlake KiA. They are by far the best dealership around. Chris Lindzy is my go to anytime I am looking to get a new vehicle. 5 star all the way. are by far the best dealership around. Chris Lindzy is my go to anytime I am looking to get a new vehicle. 5 star all the way. More
Very clean, people are friendly and hnowledgeable. I delt with Chris Lizzy and he was so nice and easy to work with. CHRIS allowed me time to think and presented all the details to me concerning the purchase with Chris Lizzy and he was so nice and easy to work with. CHRIS allowed me time to think and presented all the details to me concerning the purchase of my new car. I had no second thoughts. More
Honestly the best part of mine and my wife's experience was Tom Carter. He made the experience a pleasant one when we had expected it to be less than so. was Tom Carter. He made the experience a pleasant one when we had expected it to be less than so. More
I had an amazing experience yesterday buying a '22 Telluride from Southlake Kia. Chris Lindzy, my salesperson, was truly awesome -- knowledgeable, patient, transparent, professional, and incredibly f Telluride from Southlake Kia. Chris Lindzy, my salesperson, was truly awesome -- knowledgeable, patient, transparent, professional, and incredibly friendly. He made the process incredibly smooth. More
Got a great used car for my son! Dakota was great to work with, and the guys in the shop did a great job cleaning up the car and fixing a few cosmetic issues on it. They went above and beyond! work with, and the guys in the shop did a great job cleaning up the car and fixing a few cosmetic issues on it. They went above and beyond! More
I had a great experience trading in my 2019 Kia Sportage for the new 2021 Kia Forte, my sales agent Chris Lindzy made the process stress free and simple. I was able leave with the car the same day. Also the for the new 2021 Kia Forte, my sales agent Chris Lindzy made the process stress free and simple. I was able leave with the car the same day. Also the entire staff were wonderful. More