Back

Southlake Kia

Merrillville, IN

4.8
415 Reviews
Contact Dealership

4191 E Lincoln Hwy

Merrillville, IN

46410

Directions

By Type

Showing 415 reviews

November 13, 2024

Nothing but the best! I was helped right away and they worked around everything little thing. More

by Adriannaburger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Southlake Kia responded

Thank you for the great feedback! We're so glad we could assist you promptly and accommodate your needs. We appreciate your support!

October 04, 2024

I've purchased several vehicles from this dealer as well as had complete services on them and to date satisfaction has been the best I've ever had. My review on this dealership has the five star plus as far More

by IM4CHINIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gaona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrek Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcella Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Oct 04, 2024 -

Southlake Kia responded

Thank you for your continued trust in us! We're honored to receive your "five star plus" rating and thrilled to hear that your experiences with both vehicle purchases and services have been the best you've ever had. Your satisfaction means the world to us, and we look forward to providing you with top-notch service in the future!

August 21, 2024

Dan was an outstanding salesman. He took care of us. Will send people to see him. More

by scottfionda
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gaona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Southlake Kia responded

Hi Scottfionda, thank you for the positive review. It's fantastic that Dan provided you with such great service! Your recommendation speaks volumes. If there's anything else you need, just let me know.

August 11, 2024

This manager spoke to us like we were stupid! Due to him being VERY rude and telling my famliy to do simple math, one of his employees lost a sale today!! Drove right down the road did math just More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Berto Soria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Southlake Kia responded

Hi, We are sorry to hear about your recent experience with us. Here at Southlake we tend to be as transparent as possible when presenting numbers. We are sorry to didn't feel that way! Thank you for stopping by, and we hope you enjoy the new vehicle you bought.

August 09, 2024

Great customer service, everything was explained to me and I understood everything. I didn't leave feeling like I had questions unanswered. More

by Nava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Nortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Southlake Kia responded

Thank you for your kind words! We're thrilled to hear that everything was clearly explained and that you left with all your questions answered. We're always here to help if you need anything else!

August 08, 2024

Earl was great to work with. The experience was fast, efficient and surpassed my expectations More

by ashdemps11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Southlake Kia responded

Thank you for the great feedback! We're thrilled that Earl provided an experience that was fast, efficient, and exceeded your expectations. We appreciate your business and look forward to serving you again!

July 26, 2024

The dealership is always very helpful to me. Whenever, I take my vehicle in to Southlake Kia, the works are kind. More

by cosyblack
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Nortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Southlake Kia responded

Thank you for your kind words! We're delighted to hear that you consistently have a positive experience with us at Southlake Kia. Our team takes pride in being helpful and kind to all our customers. If you ever need anything, please don't hesitate to reach out. We're here to assist you!

July 22, 2024

Dan was very helpful, I was in and out in my brand new Forte GT-Line in no time! He made the process easy and his personality makes him great to be around. As they say....Dan always delivers! More

by wtrout12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Southlake Kia responded

Hi, thank you for the positive review. We are happy to hear you had a great experience with Dan here at Southlake. We hope you enjoy your new Forte, Have a wonderful day! #danalwaysdelivers.

July 13, 2024

Daniel helped us trade in our 2021 Telluride for a new 2024. The entire time, Daniel was on it. Daniel is the perfect example of an outstanding car salesman. Our experience was phenomenal. Thank you, Dani More

by The Zehner Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Southlake Kia responded

Thank you for sharing your phenomenal experience! We're thrilled to hear that Daniel provided outstanding service while helping you trade in your 2021 Telluride for a new 2024. Your kind words mean a lot to us. If you need any further assistance, please don't hesitate to reach out. Enjoy your new Telluride!

July 12, 2024

They made it a great car buying experience! Buying a car here was a very easy and enjoyable experience! More

by corbinfam07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Southlake Kia responded

Thank you for sharing your experience! We're delighted to hear that we made your car buying process easy and enjoyable. Your satisfaction is our top priority. If you need any further assistance, please don't hesitate to reach out.

1
...