Southgate Lincoln

Courtesy Car Wash Rated customer service average, reason is because of the courtesy car wash. I rather not have the car washed if you are unable to dry. Rated customer service average, reason is because of the courtesy car wash. I rather not have the car washed if you are unable to dry. More

Great experience mostly. Jeff was really great and went above and beyond my expectations. Office staff could be more efficient and welcoming otherwise. I am happy customer Jeff was really great and went above and beyond my expectations. Office staff could be more efficient and welcoming otherwise. I am happy customer and love my vehicle More

Darryl "Big D" Horton took care of me. Used Car Sales Staff was very friendly and easy to deal with. I got a really sweet Lincoln MKS. A very favorable experience with this dealership. Used Car Sales Staff was very friendly and easy to deal with. I got a really sweet Lincoln MKS. A very favorable experience with this dealership. More

Very kind I walked in about 10 minutes before closing. Richard greeted me as if it were the start of his day. I inquired about a Navigator, he immediately grabb I walked in about 10 minutes before closing. Richard greeted me as if it were the start of his day. I inquired about a Navigator, he immediately grabbed keys & took me, my son, his wife, & my 18 month grandson out to show us. My grandson wanted to very much be a part of this buying decision so he sat in my lap pretending to drive, so excited dropped his binkie. When I arrived the next day for a test drive Richard had the binkie on the center counsel waiting. I purchased a Navigator that day! Richard was very thorough upon delivery & added if I had any questions to call or text him, he’s always available to me as well as the Lincoln concierge. More

Buying a new car The sales was friendly and very helpful. As I am. Senior citizen, he was willing to talk to my children answering all their questions and concerns. The sales was friendly and very helpful. As I am. Senior citizen, he was willing to talk to my children answering all their questions and concerns. My car was ready when I came to pick it up. I was given a thorough demonstration on all the new features. I was told I could call back at anytime for any other questions or concern. The employee that worked with the credit rating was also friendly and professional More

Great Experience Dan Sunderman was excellent and made sure I received all rebates available. A great experience overall! Highly recommend and their service dept. is Dan Sunderman was excellent and made sure I received all rebates available. A great experience overall! Highly recommend and their service dept. is also excellent! More

My experience was very good and must important it was great. My sales person Richard was great, everything went well and most importantly was very quick.. I would recommend a family and friend to go to Southgate My sales person Richard was great, everything went well and most importantly was very quick.. I would recommend a family and friend to go to Southgate Lincoln. More

Very efficient Although renovations are taking place, my oil change was done in the allocation time promised. The staff was making the very best out of a difficult s Although renovations are taking place, my oil change was done in the allocation time promised. The staff was making the very best out of a difficult situation. More

Brian the service manager is great My tire needed to be replaced, Brian the service manager sent someone out to pick up my vehicle, and dropped me off a loaner and delivered my car afte My tire needed to be replaced, Brian the service manager sent someone out to pick up my vehicle, and dropped me off a loaner and delivered my car after the tire was replaced. Great Service More

No personal Thank You from Dealer for buying there , 1-waited 80mi to start pickup process. 2-no information about service 3- winter floor mats not installed(snowing outside) 4-No Thank You from Dealer 1-waited 80mi to start pickup process. 2-no information about service 3- winter floor mats not installed(snowing outside) 4-No Thank You from Dealer mandagement or sorry it took so long (we will give you free 1st lub and tire roatation free for your long wait.) All Ford dealers have Thank you’d from mandagement. .I thought Lincoln would be a better experience than it was. More