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Southgate Lincoln

Southgate, MI

4.5
140 Reviews

16800 Fort Street

Southgate, MI

48195

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Showing 140 reviews

November 28, 2019

Very helpful Brian kept me informed on the status of my vehicle. He is very knowledgeable. He is my good to person for any of my vehicle issues or concerns. I More

by Bobbiego862
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in Service
October 30, 2019

Prompt and professional I appreciate the prompt response to emails and questions regarding my purchase. Richard Klaiss was very professional and patient. This was my first Li More

by Lovemymkz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Klaiss
October 08, 2019

Representatives were very helpful to solve the issue I had. The service department reps were very helpful and eager to solve my problem, which was replacing the dead battery in my Lincoln. They have been very More

by Lincoln MKX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the Service Rep.
September 20, 2019

Awesome Southgate Ford has the BEST sales team, financial team and service benefits. Polite, fair and attentive. Love our new Lincoln. Thanks Rick, Richard More

by Lynda Clark Krauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Richard and Nicole
September 16, 2019

Pricey I needed an oil change and tire rotation. I had no trouble with their work, but over $70 for those 2 items is too much More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service write up,
September 09, 2019

Mediocre Service I expected quality Lincoln service and I didn't feel I received it. The dealership said I need new tires and I only have 26,000 miles on them. I cou More

by Lucy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian R
August 24, 2019

Excellent Brian was exceptional at taking care of my car needs. Seeing we had vehicle to drive. Taking care of more than one at a time. Appreciate that. Pam a More

by PF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
August 10, 2019

Smoothest ever car buying experience. I would not hesitate to buy again here based on my experience here. My salesman Brian was very professional and addressed all of my concerns. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Barnes
August 08, 2019

DealerRater I love coming to this dealership, they take care of my beautiful 2013 Lincoln as soon as possible. They care about my satisfaction with the work. That More

by PF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
July 14, 2019

Courtesy Car Wash Rated customer service average, reason is because of the courtesy car wash. I rather not have the car washed if you are unable to dry. More

by swheel00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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