Southgate Lincoln
Southgate, MI
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Very helpful Brian kept me informed on the status of my vehicle. He is very knowledgeable. He is my good to person for any of my vehicle issues or concerns. I Brian kept me informed on the status of my vehicle. He is very knowledgeable. He is my good to person for any of my vehicle issues or concerns. It is a pleasure to work with him More
Prompt and professional I appreciate the prompt response to emails and questions regarding my purchase. Richard Klaiss was very professional and patient. This was my first Li I appreciate the prompt response to emails and questions regarding my purchase. Richard Klaiss was very professional and patient. This was my first Lincoln purchase, and it will not be my last. More
Representatives were very helpful to solve the issue I had. The service department reps were very helpful and eager to solve my problem, which was replacing the dead battery in my Lincoln. They have been very The service department reps were very helpful and eager to solve my problem, which was replacing the dead battery in my Lincoln. They have been very helpful in the past as well. No, I am not associated with any dealership or service center. More
Awesome Southgate Ford has the BEST sales team, financial team and service benefits. Polite, fair and attentive. Love our new Lincoln. Thanks Rick, Richard Southgate Ford has the BEST sales team, financial team and service benefits. Polite, fair and attentive. Love our new Lincoln. Thanks Rick, Richard and Nicole from Alan & Lynda Krauser. More
Pricey I needed an oil change and tire rotation. I had no trouble with their work, but over $70 for those 2 items is too much I needed an oil change and tire rotation. I had no trouble with their work, but over $70 for those 2 items is too much More
Mediocre Service I expected quality Lincoln service and I didn't feel I received it. The dealership said I need new tires and I only have 26,000 miles on them. I cou I expected quality Lincoln service and I didn't feel I received it. The dealership said I need new tires and I only have 26,000 miles on them. I couldn't believe it and they said it is because they are low profile tires. Not what I would expect in a Lincoln product that I bought new 1 year ago. More
Excellent Brian was exceptional at taking care of my car needs. Seeing we had vehicle to drive. Taking care of more than one at a time. Appreciate that. Pam a Brian was exceptional at taking care of my car needs. Seeing we had vehicle to drive. Taking care of more than one at a time. Appreciate that. Pam and Sam More
Smoothest ever car buying experience. I would not hesitate to buy again here based on my experience here. My salesman Brian was very professional and addressed all of my concerns. I would not hesitate to buy again here based on my experience here. My salesman Brian was very professional and addressed all of my concerns. More
DealerRater I love coming to this dealership, they take care of my beautiful 2013 Lincoln as soon as possible. They care about my satisfaction with the work. That I love coming to this dealership, they take care of my beautiful 2013 Lincoln as soon as possible. They care about my satisfaction with the work. That means a lot to us. Brian is always very professional and cares about our satisfaction. He is very knowledgeable about certain concerns we have brought to his attention. Thank you, Southgate Lincoln More
Courtesy Car Wash Rated customer service average, reason is because of the courtesy car wash. I rather not have the car washed if you are unable to dry. Rated customer service average, reason is because of the courtesy car wash. I rather not have the car washed if you are unable to dry. More