Southgate Lincoln

Adam was very rude and prejudice my experience with him was horrible. It time for me to purchase a new car and I will purchase it there because of what I went through with him. My car was there for 2 mon was horrible. It time for me to purchase a new car and I will purchase it there because of what I went through with him. My car was there for 2 months and he never followed up with me in the whole two months everytime I called he would say oh I was just about to call you. He hung up in my face several times and was just extremely rude to where I would ask to speak to a manager. I will never refer anyone especially anyone of color to come to that dealership and get treated the way that I did. I bought my car there and I'm going to buy a Lincoln but I will not buy there again. More

Couldn’t ask for a better experience! My salesperson Richard Klaiss responded to my every want and need! He was answering my questions before I asked them and made himself available to me My salesperson Richard Klaiss responded to my every want and need! He was answering my questions before I asked them and made himself available to me at all times. The closing was well prepared and thorough. I am in love with my new Lincoln MKZ! More

The customer service was great! Shannon Grover sold me a Lincoln MKZ, which turned out to be a Awesome birthday gift to myself. Shannon was great!! Lincoln MKZ, which turned out to be a Awesome birthday gift to myself. Shannon was great!! More

First class experience all around This is the 3rd or 4th car I have gotten from Southgate Lincoln. Always great service and worth the drive from Birmingham. Dan Sunderman has been my This is the 3rd or 4th car I have gotten from Southgate Lincoln. Always great service and worth the drive from Birmingham. Dan Sunderman has been my salesperson for all the cars that I have leased. He is well organized and follows up with a call to confirm that that I had no issues with the transaction. The dealership building looks great with the white marble floors. First class experience all around. More

Great experience! Shannon, my salesperson was fantastic. She responded right away and held the Cadillac for me until we could work out the deal. She is GREAT!! HIGHLY RECOMMEND THE DEALER!! She responded right away and held the Cadillac for me until we could work out the deal. She is GREAT!! HIGHLY RECOMMEND THE DEALER!! More

Excellent Service now and the last 20 years While this visit was for an oil change, car returned cleaned and washed. I have had numerous Service functions done on my vehicle over the years and While this visit was for an oil change, car returned cleaned and washed. I have had numerous Service functions done on my vehicle over the years and I return because of the Service. Highly recommended and never dissatisfied with their Service and the dealership personnel. More

Great lease experience The new salesperson followed up without pressure. She listened to my requirements and found what I needed. Much of the paperwork was done in advance The new salesperson followed up without pressure. She listened to my requirements and found what I needed. Much of the paperwork was done in advance so the time at the dealership when I took possession was limited. Salesperson was knowledgeable of car features. More

I felt that I mattered and still do! I had been researching vehicles on line. I test drove at different dealerships and decided on a fusion. I then decided on what was affordable relati I had been researching vehicles on line. I test drove at different dealerships and decided on a fusion. I then decided on what was affordable relating to payments and insurance. 2 other dealerships were terrible with the customer service and I did send them an email letting them know. when I went to yours and met Shannon, I knew right away this was a good fit. then after that everything fell into place. I am very happy with my purchase and experience. you have a winning employee with her! More

Great Place ! This dealership is one of a very few that will not pressure you ….. into buyers regret.! If you have your mind set on a certain type of auto, you can This dealership is one of a very few that will not pressure you ….. into buyers regret.! If you have your mind set on a certain type of auto, you can look and they will not steer you into some other auto. The sales Rep., Shannon was very kind, nice, helpful and had a very cheerful nature about her. I would buy there again. And would also have Shannon as my Rep. More

Brian in service did a great job of getting my car in Brian in service did a great job of getting my car in and out of shop within 2 days. Very professional. Won’t take my car anywhere else. Brian in service did a great job of getting my car in and out of shop within 2 days. Very professional. Won’t take my car anywhere else. More