Southgate Lincoln

The service department is excellent. Oil changes are done efficiently and I never wait longer than promised. Highly recommend Oil changes are done efficiently and I never wait longer than promised. Highly recommend More

Everything from start to finish was really great. I had a tire going flat and the sensor went off when I started the car in my garage. I drove directly to the dealer and they were able to find the ca I had a tire going flat and the sensor went off when I started the car in my garage. I drove directly to the dealer and they were able to find the cause while I waited. The Service dept person was Greg. Super nice guy. I had run over a large hex screw and needed a new tire. It was ordered and came in to the dealer the same day. My car was ok to drive and I didn’t live far. I went back in and tire was replaced. Very happy about that! More

Emailed looking for a Corsair and heard from Alexis. I explained my wants on the phone and we set a date for an in-person. I arrived at 3pm and was greeted with coffee and seated in a suite with a big s I explained my wants on the phone and we set a date for an in-person. I arrived at 3pm and was greeted with coffee and seated in a suite with a big screen. Although we had clearly discussed the Corsair, coming from a Navigator and seeing the line in the showroom, Alexis had no problem pivoting and showing me the Nautilus instead. The big screen made the transaction transparent. No more let me talk to my supervisor nonsense. The numbers were clear. I didn't feel any pressure. I left in my new Nautilus. She followed up post purchase to make sure that I was happy. Southgate Lincoln made it easy to buy but easier to maintain. They will pick up the Nautilus for oil changes/service and will return it washed. Will return for my next lease. More

My only dealing with this dealership has been through the service dept. Greg Finley is phenomenal. He is professional, courteous and ALWAYS goes out of his way to accommodate me. service dept. Greg Finley is phenomenal. He is professional, courteous and ALWAYS goes out of his way to accommodate me. More

Have a intermittent problem with my 2017 Lincoln Continental! We thought it was fixed, but it’s not! Southgate Lincoln is working with me to get the problem fixed! I would recommend Southgate Lincol Continental! We thought it was fixed, but it’s not! Southgate Lincoln is working with me to get the problem fixed! I would recommend Southgate Lincoln for all your Lincoln needs! More

Alexis at Southgate Lincoln is a fantastic salesperson. She puts the client first and ensures an optimal experience. She puts the client first and ensures an optimal experience. More

Great service from start to finish. Honest and up front about timing and expectations. Updated us as soon as they had information and fixed it perfectly. Even washed the car when they w Honest and up front about timing and expectations. Updated us as soon as they had information and fixed it perfectly. Even washed the car when they were done! Will take all of our cars to Southgate Lincoln for service. More

The team at Southgate Lincoln did a super job delivering my new Lincoln Navigator. Alexis Mosley ordered the vehicle for me and then helped me get set-up in the vehicle. She showed me all of the new feature my new Lincoln Navigator. Alexis Mosley ordered the vehicle for me and then helped me get set-up in the vehicle. She showed me all of the new features and technical details for the 2025 model, which were many over my prior 2023 vehicle. My vehicle was super clean and ready for me to take home. I could not have asked for more. More

I have nothing but praise for the service personnel at Southgate Lincoln. From my first phone call with Tony to the porter who took me home and picked me up. A great experience everything a Car Dealer Se Southgate Lincoln. From my first phone call with Tony to the porter who took me home and picked me up. A great experience everything a Car Dealer Service is expected to be. Tony kept me updated from day one. "Hats off" Team Southgate Lincoln. More

Poor customer service. Used car salesman was great but office manager is NOT very customer service friendly. Dealership did check that both key fobs actually started my ne Used car salesman was great but office manager is NOT very customer service friendly. Dealership did check that both key fobs actually started my new car. I discovered that one fob would unlock car and open doors but would not start the car. I took the car and fobs to a dealership closer to my home and the office manager at southgate would not even talk to Crest Lincoln who was willing to fix the fob. Instead she made me drive 100 miles back and forth to Southgate to fix the problem. Then once there she never even apologized or acknowledged I was there. More