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Southgate Honda
Southgate, MI
628 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 628 reviews
Verified Customer
December 23, 2020
Good service. Genthe Honda15100 Eureka RdSouthgate, MI Good service. Genthe Honda 15100 Eureka Rd Southgate, MI 48195 Genthe Honda 15100 Eureka Rd Southgate, MI 48195 Genthe Honda 15100 Eureka Rd Good service. Genthe Honda 15100 Eureka Rd Southgate, MI 48195 Genthe Honda 15100 Eureka Rd Southgate, MI 48195 Genthe Honda 15100 Eureka Rd Southgate, MI 48195 More
by MIKEP16
Employees Worked With
Andrew Genthe
December 23, 2020
Very helpful and very patient in explaining things. They work with helping set up appointments within my available time frame. When I have to wait on a minor service the waiting area if very comfortable an work with helping set up appointments within my available time frame. When I have to wait on a minor service the waiting area if very comfortable and plenty of room to social distance fro others More
by peggyquik4
Employees Worked With
The two men on the service desks , Andrew Genthe
December 23, 2020
Your service representatives Mike and Keon make your business. Going the extra mile for your customers at Genthe. Past representatives were horrible didn’t like them. Now I like your staff very much business. Going the extra mile for your customers at Genthe. Past representatives were horrible didn’t like them. Now I like your staff very much because they actually care about my car and it’s needs. Your mechanics did a great job as well. Thank you for listening to your customers. More
by 2220NM
Employees Worked With
Mike and Keon and mechanics., Andrew Genthe
December 23, 2020
Great service, professional staff, work done in timely manner, all staff wore masks, I will be back for a oil change in the future. Thank You. manner, all staff wore masks, I will be back for a oil change in the future. Thank You. More
by CONNIE_GARCIA50
Employees Worked With
Andrew Genthe
December 23, 2020
I had a very productive discussion with the Honda service gentleman. He helped me understand why my battery kept losing charge. Thanks much for taking the time. gentleman. He helped me understand why my battery kept losing charge. Thanks much for taking the time. More
by rygwelski
Employees Worked With
Service
December 23, 2020
Mike the service manager was very helpful from the time I called to see if my car could be checked out. He recommended that I have the car battery jumped and then I could drive it in. Turned out the battery called to see if my car could be checked out. He recommended that I have the car battery jumped and then I could drive it in. Turned out the battery needed to be replaced. Very pleased with his assistance. More
by MCSOTTY
Employees Worked With
Mike the service manager. 5 stars
December 23, 2020
I've been coming to this dealership since 1984. These are the best service advisors by far! They are polite, patient, and will explain anything you don't understand. Please do whatever you can to keep them! the best service advisors by far! They are polite, patient, and will explain anything you don't understand. Please do whatever you can to keep them! More
by RVKUZAVA
Employees Worked With
Andrew Genthe
March 15, 2020
Bait and Switch So my wife and I found a used cr-v on the dealer site. I call and ask is it still for sale? They told me yes come on down for a test drive. Mind you w So my wife and I found a used cr-v on the dealer site. I call and ask is it still for sale? They told me yes come on down for a test drive. Mind you we already saw the crv on the lot. We go in and they are ready to get the key. All of the sudden the sales guy goes into manager and manager says no deal. tell them it sold. So no test drive and they acted like car was gone. So we leave go to lot and there it is with a sticker 1000 more than our purchase price. Same vin same mileage and color. So no don't ever go there for anything. We bought a car in Ohio where they deal fair at least at the the dealers. They gave me two free oil changes and I have to drive further away so I will no see the crooks at this dealer. Buyer totally be aware these guys are con men and crooks who deserve to lose the Honda franchise. More
by notarymichigan
Employees Worked With
Forgot his name and threw his card out ib exir from dealer
June 09, 2019
Lacks Customer service Please read reviews of this dealership before you consider dealing with them. I wished I would have read the reviews. Because they truly lack good c Please read reviews of this dealership before you consider dealing with them. I wished I would have read the reviews. Because they truly lack good customer service. I have never dealt with a dealership that consider a potential sale as an inconvenience to them. **Buyer Beware** More
by CarGirl
Employees Worked With
Sales Team
