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Southgate Honda

Southgate, MI

4.8
634 Reviews
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15100 Eureka Rd

Southgate, MI

48195

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Showing 634 reviews

January 22, 2021

Excellent and outstanding experience! I had a unique problem and they took their time to listen to my situation. They diagnosed and repaired my vehicle the first time I took it in. Thank you so much t More

by ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Key and the technician who I didn't get to meet
January 19, 2021

It was a true pleasure to work with the staff of Genthe Honda. They are true professionals that know how to respect their customers. I never felt more comfortable buying a new car. I will recommend them to More

by jrinna23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Dunlap, David Starzyk and Vicki Jones, Andrew Genthe
January 11, 2021

excellent fast service with complete explanation. Friendly and helpful. Review needs and then presented options for getting all recommended work done without breaking the bank. More

by DAVID.D.PETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
January 11, 2021

My Accord is a 2014 and they called me for some warranty work. They told me it would take 2 hours and it only took 1 hour. Good work. More

by crashman595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Service advisor)
January 09, 2021

Professional service Keon was great....Quick fast and up front with needed to be complete. Honesty is what keeps the customer coming back. I will definitely be back. More

by AWPJ77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keon
January 09, 2021

I have been going to Genthe Honda for over 20 year's! I trust Southgate location over all others! They always get you in and out. More

by PRECIOUSNJ31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Howard, Joshua Stevens
January 08, 2021

Very clean, always friendly, always trying to please the customer. Many amenities available for customers. Everyone greets you and says hello and tries to make sure you are comfortable. More

by mjduzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
January 08, 2021

Great service and they are always friendly and caring for your vehicle to make sure runs good all the time. I only bring my vehicle to Genthe Honda , thank you for your hard work and dedication. More

by Albertoreyes48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager, Andrew Genthe
January 07, 2021

I was able to schedule service at a time that was convenient for me. The Service Department actually completed my car ahead of schedule which was a nice surprise. Both Service Advisors were kind an More

by trb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
January 07, 2021

I left fog light to tell them replace.thet don't replace for me .and they not give fog light back to me. I call them and they say they call me back. But never get call More

by KHANHDO1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Genthe
Jan 07, 2021 -

Southgate Honda responded

we apologize for the inconvenience and the misunderstanding about the light bulb for your fog light. Unfortunately we did not have the light bulb in stock and had to be ordered and it was under the understanding that you were out of town and going to give us a call when you returned. I will make sure the service advisor reaches out to you promptly.

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