Back

Southgate Honda

Southgate, MI

4.8
634 Reviews
Contact Dealership

15100 Eureka Rd

Southgate, MI

48195

Directions

By Type

Showing 634 reviews

February 08, 2021

Best service ever.. I have been coming here for years and never had a problem I feel at home. And I especially love the free car wash and the customer service guys are really nice More

by ROSUHAYDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service , Andrew Genthe
February 08, 2021

This is a nice and friendly dealer ship...They have always been very help full to me. I have had some problems with the dealership I leased my Honda with Jeffery. More

by TZQR9C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Howard
February 07, 2021

Service was responsive and found the problem (hopefully) to correct my computer scene. They called frequently to keep me up to date on the diagnosis. They drove me home and picked me up when the work was co More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayner
February 05, 2021

I came in for an oil change without an appointment but that didn’t matter. They took me right away. Very professional and friendly staff. More

by marie2876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 05, 2021

Everyone in the service department was great.Making me Everyone in the service department was great. Making me type more words than I want just to get to the 25 word minimum is silly. More

by SOULESSEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
February 05, 2021

Very prompt, trustworthy. No sales pitches, just facts and honesty. I have been a loyal Honda customer for almost twenty years, I hope to make it another twenty. More

by HBZAPPED99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
February 04, 2021

They made the process fast and easy. I had a unique situation and they worked with me. I highly recommend buying your next car from them. More

by ryanhayes76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
January 29, 2021

It was very good .My accord had a recall. They took care of me very fast.This is my four honda accord.They are a good car. More

by GULYASROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
January 28, 2021

It was a very good experience. They took me home when It could not be completely fixed that day. They said it would be fixed by 9:00 the next morning. It was, they picked me up quickly. Great job! More

by SUEG0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hayner
January 25, 2021

My CRV was there for service twice within a week. It is less than 3 years old. I was told it was good. I had to have it towed again on Saturday. I choose a different location. I probably will not be return More

by AH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike and ? From service , Andrew Genthe
Jan 25, 2021 -

Southgate Honda responded

We are sorry to hear about this news with your vehicle and experiences. To warranty a battery for Honda has to go through a process of testing the battery and the vehicles electrical/starting system by a Honda Certified Tech. All test passed. No draws were found. Alternator and starter both tested good. If you need for us to retest it again, we will be willing to do that for you at no charge again. Sorry for your inconvenience.

Jan 25, 2021 -

AH responded

Thank you for responding. This is my second bad experience so I chose to take it somewhere else this time. The battery failed the test and they already replaced it.

...
52
...