Southgate Honda

Excellent customer service with little waiting time to Excellent customer service with little waiting time to have my oil change completed. The customer service person took me right away upon appearing Excellent customer service with little waiting time to have my oil change completed. The customer service person took me right away upon appearing at the service center. All my questions were answered from friendly staff! All in all a great service experience! More

Although the service was good, which was an oil change (came w free tire rotation and car wash) and it was avg price. I’ll come back for that service but my ball joint was out. To service it, it would’ve (came w free tire rotation and car wash) and it was avg price. I’ll come back for that service but my ball joint was out. To service it, it would’ve cost $400 more than another shop charged. So, oil change is on point and I’m everything else is top notch but the prices are too steep for me. More

This is Our dealership now and forever! Bought a new CRV--no hassles, no problems, no push--no stress.... we are Honda lovers, could go anywhere to buy our next car--but will go back to Genthe for sal CRV--no hassles, no problems, no push--no stress.... we are Honda lovers, could go anywhere to buy our next car--but will go back to Genthe for sales and service. Buying a new car should be fun and it was for us ! --Deanna and Bruce More

Thank you for all help that Service Department of Genthe Honda has provided to our vehicles for years! Service advisors are always friendly and ready to help (especially now when we have that COVID-19 "saga Honda has provided to our vehicles for years! Service advisors are always friendly and ready to help (especially now when we have that COVID-19 "saga"). More

Ivan answered the phone with an astounding “yo” and I gave him multiple opportunities to be professional to someone who bought their car in one click. So disrespectful gave him multiple opportunities to be professional to someone who bought their car in one click. So disrespectful More

I call to make an appointment is sales person told me he can take me right away I drove down within 30 minutes I had my oil change and tire rotation excellent service thank you can take me right away I drove down within 30 minutes I had my oil change and tire rotation excellent service thank you More

My service advisor (Mike Hayner) was very professional and helpful.. All in all a great experience.. Advisor was complete in explaining the issue and the cost and repair timelines.. very satisfied and helpful.. All in all a great experience.. Advisor was complete in explaining the issue and the cost and repair timelines.. very satisfied More

Excellent Communication. Superb Service Advisors, Managers and Technicians! Keon and Ben were both honest, helpful and understanding of the work needed. Best Honda Service Ever! Managers and Technicians! Keon and Ben were both honest, helpful and understanding of the work needed. Best Honda Service Ever! More

The quality of service I received 100% exceeded my expectations. I got help from Mike, Steve and one other guy ( I can't remember the name but he was black). I hit my bumper and ended up having to pay expectations. I got help from Mike, Steve and one other guy ( I can't remember the name but he was black). I hit my bumper and ended up having to pay out of pocket. Mike told me he could work me on the price and he absolutely did and gave me wonderful deal. I've never been to another dealership that I felt like I could trust or had such great customer service. I HIGHLY recommend Genthe Honda! More

I needed an A7 service and a reflector light. Keon spoke to me the night before my service and assured me that he could have the car finished in a timely and safe manner as I was hesitant about coming in du to me the night before my service and assured me that he could have the car finished in a timely and safe manner as I was hesitant about coming in during the pandemic. The work was done promptly and the reflector was ordered. I felt like a valued customer throughout the entire process. Thanks, Keon for great customer service! More