Southgate Ford Inc.

Had a complete brake job, new everything. Brakes have been squealing since I left the shop. I've taken my truck back in two times for this issue and they are still squealing. I have been told, "This is n been squealing since I left the shop. I've taken my truck back in two times for this issue and they are still squealing. I have been told, "This is normal", "It's not a safety issue", "Metal pads will do that" and "Maybe it's a loose piece of metal in there." The squeak is annoying but I am fed up with the service department so I guess I'll just live with it. More

Great salesman,Joe”WOODY”Woodward. Great service. Easy transition,Fair price. 2nd truck I’ve purchased at SOUTHGATE Ford. I’ll be back. Good selection. Professional transition,Fair price. 2nd truck I’ve purchased at SOUTHGATE Ford. I’ll be back. Good selection. Professional More

The first person I spoke with was Rebecca, I asked her for help in obtaining an oil change. I usually never go to a dealership long wait. I stated this to her and she said it will be very quick. Transf for help in obtaining an oil change. I usually never go to a dealership long wait. I stated this to her and she said it will be very quick. Transferred me to I think Jake, we set up a date and time. When I showed up it was perfect. I was in and out faster then the oil change place down the street. The best part my Ford Pass paid for the oil change. Everyone at Southgate Ford made my dealer experience the best. Thank You! More

Great transaction. I like a lot of details and every penny was accounted for. Very accommodating. Good co-vid protection. Close to home. Happy client penny was accounted for. Very accommodating. Good co-vid protection. Close to home. Happy client More

The people were nice and knowledgeable. It was customer warm area. It had a variety of cars, SUV and trucks. I will be buying my next vehicle at Southgate Ford. warm area. It had a variety of cars, SUV and trucks. I will be buying my next vehicle at Southgate Ford. More

I had an appointment for oil change but couldn’t make it. So I made a call but no one called back to me. The next day I drove to Southgate ford to tell them of my problem and make another appointment. The yo So I made a call but no one called back to me. The next day I drove to Southgate ford to tell them of my problem and make another appointment. The young man waiting on me was very sympathetic and took me in immediately to have the oil change. I appreciate that kind of service. More

Been a customer for years and there is always great service. Took safety of themselves and me under Covid conditions. Used my points to make my bill less, which I did not expect. service. Took safety of themselves and me under Covid conditions. Used my points to make my bill less, which I did not expect. More

Are you guys at Southgate Ford are absolutely the best. Your service Bob Lovett is very friendly and knowledgeable. You service men & women have always done an outstanding job. I will be dropping my F-1 Your service Bob Lovett is very friendly and knowledgeable. You service men & women have always done an outstanding job. I will be dropping my F-150 off in the next week or two to get my breaks replaced. I can trust Southgate Ford to do the job right and not take advantage on me. More

I had my truck sent to southgate ford for body work after an accident. It was repaired quite nicely and all the damage was fixed beautifully. I was very happy to work with Scott and Danielle in the body shop an accident. It was repaired quite nicely and all the damage was fixed beautifully. I was very happy to work with Scott and Danielle in the body shop More

Had a specific time appointment, showed up ten minutes before and car was done within half an hour. Very satisfied with the service and the people before and car was done within half an hour. Very satisfied with the service and the people More