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Southfork Chrysler Dodge Jeep Ram - Service Center
Manvel, TX
409 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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409 Reviews of Southfork Chrysler Dodge Jeep Ram - Service Center
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January 11, 2023
I want my Jeep back Southfork CDJ! It has now been over a month since I dropped off my 2020 Wrangler for the engine to be completely replaced. Keep in mind that I only had the Jeep for It has now been over a month since I dropped off my 2020 Wrangler for the engine to be completely replaced. Keep in mind that I only had the Jeep for 6 weeks prior to the engine light turning on. I understand that it takes time to get parts shipped. However, the main issue is their customer service. If something is delayed, either parts or service, you should call me and let me know AND return my messages. This has been a horrible experience. More
by LeighMorra
Employees Worked With
My finance guy is not listed.....there is probably a good reason for that too., Noah Francis
October 11, 2022
I have called twice, second time was to try and get pricing for mopar lift kit install on my wrangler, left message for service manager to call me back. Service manager called back and apologized and w pricing for mopar lift kit install on my wrangler, left message for service manager to call me back. Service manager called back and apologized and was impressed More
by Bwstamand
Employees Worked With
Service mgr
September 27, 2022
I can’t say enough good things about this dealership. James Marion sales manager made us feel like family, marshal long made sure we were taken care of with a personal touch. These guys are fair and ho James Marion sales manager made us feel like family, marshal long made sure we were taken care of with a personal touch. These guys are fair and honest. More
by jimtengler
Employees Worked With
James Marion, Marshall Long
September 26, 2022
You are treated like family. Nice clean dealership with friendly people. Service department is top notch and you won’t find better sales people. Nice clean dealership with friendly people. Service department is top notch and you won’t find better sales people. More
by jimtengler
Employees Worked With
James Marion
May 25, 2022
If you bring your vehicle in for an oil change I highly recommend pulling the dipstick to verify the proper level. Mine was over serviced by at least 1 quart. When I brought to their attention they sent me recommend pulling the dipstick to verify the proper level. Mine was over serviced by at least 1 quart. When I brought to their attention they sent me on my way to only have to bring it back the next day to have them verify it again then drain out the excess oil. After much discussion and review of the events surround the oil change over service condition I am satisfied that Southfork Chrysler dealership has made the necessary changes in there maintenance operations to prevent this from happening again. More
by Ken.lorenz
Employees Worked With
Lory Taylor
April 26, 2022
Hands down best dealership in Houston metropolitan area! Service department is professional, courteous and keeps you informed! Sales team is not satisfied until you are. I've been to a lot of dealerships i Service department is professional, courteous and keeps you informed! Sales team is not satisfied until you are. I've been to a lot of dealerships in my lifetime, Southfork is second to none! More
by John
Employees Worked With
Steven in Service
