Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southfork Chrysler Dodge Jeep Ram - Service Center
Manvel, TX
363 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
363 Reviews of Southfork Chrysler Dodge Jeep Ram - Service Center
Sort by
Helpful May 25, 2022
If you bring your vehicle in for an oil change I highly recommend pulling the dipstick to verify the proper level. Mine was over serviced by at least 1 quart. When I brought to their attention they sent me recommend pulling the dipstick to verify the proper level. Mine was over serviced by at least 1 quart. When I brought to their attention they sent me on my way to only have to bring it back the next day to have them verify it again then drain out the excess oil. After much discussion and review of the events surround the oil change over service condition I am satisfied that Southfork Chrysler dealership has made the necessary changes in there maintenance operations to prevent this from happening again. More
by Ken.lorenz
Employees Worked With
Lory Taylor
April 26, 2022
Hands down best dealership in Houston metropolitan area! Service department is professional, courteous and keeps you informed! Sales team is not satisfied until you are. I've been to a lot of dealerships i Service department is professional, courteous and keeps you informed! Sales team is not satisfied until you are. I've been to a lot of dealerships in my lifetime, Southfork is second to none! More
by John
Employees Worked With
Steven in Service
April 04, 2022
I don't normally write reviews. I have been in need of the service drive multiple times recently and have received first class service. My primary contact, Steven Garcia has been I have been in need of the service drive multiple times recently and have received first class service. My primary contact, Steven Garcia has been very helpful and professional every visit. Even when I wasn't being the easiest customer to deal with he kept a smile on his face and continued to remain professional. I have been very impressed by not only Steven, yet every employee I have come into contact with. Five Stars! More
by J Kilgore
Employees Worked With
Steven Garcia, Bobby Parker, Stefany Hercules
March 16, 2022
I found my Ram online at Southfork and the buying process was very easy service is great. The dealership is very clean and it shows the the people that work there are happy. was very easy service is great. The dealership is very clean and it shows the the people that work there are happy. More
by Askiba7
Employees Worked With
James Allen
February 27, 2022
No special treatment. ..I can pay the same price for an oil change much closer to my house and get my car vacuum and washed, all included for the same price! I was told t ..I can pay the same price for an oil change much closer to my house and get my car vacuum and washed, all included for the same price! I was told that they would wash my car(outside only) and change the oil in a hour. It took them 2 1/2 hours and no car wash. More
by nancyb
Employees Worked With
I know faces because I did not see a name tag
February 09, 2022
Your service department and the service writer are excellent! I was very impressed with Lory Taylor! She did an awesome job as did the tech Larry Love! Both very knowledgeable and helpful! excellent! I was very impressed with Lory Taylor! She did an awesome job as did the tech Larry Love! Both very knowledgeable and helpful! More
by Capn
Employees Worked With
Lory Taylor and Larry Love
January 25, 2022
Chris Godwin the owner,, and his team went above and beyond the call of duty to help me with some extensive warranty work. The local dealer I purchased the vehicle from wouldn't even try to help. These beyond the call of duty to help me with some extensive warranty work. The local dealer I purchased the vehicle from wouldn't even try to help. These guys not only helped but got me fixed with superior customer service, but they kept me updated all the way. If you need a vehicle or service, give these guys a try, you won't regret it. More
by norm_payne
Employees Worked With
Mark, the Service Manager , Chris Godwin, Henry Pimentel
January 05, 2022
Came for routine service as well as to have a potential warranty issue looked at. Was quickly checked in and the service team was friendly and professional. Service work completed in a timely manner, pote warranty issue looked at. Was quickly checked in and the service team was friendly and professional. Service work completed in a timely manner, potential issue was diagnosed and no issue found. They also took care of a couple small recall matters the needed addressed. Overall great experience. More
by RGarmon
Employees Worked With
Lory Taylor *****
