Southfork Chrysler Dodge Jeep Ram - Service Center
Manvel, TX
394 Reviews of Southfork Chrysler Dodge Jeep Ram - Service Center
I am writing to express my deepest gratitude for the outstanding service I received from your dealership during my recent visit. Your commitment to excellence and prompt assistance truly exceeded my exp outstanding service I received from your dealership during my recent visit. Your commitment to excellence and prompt assistance truly exceeded my expectations. As you may recall, I found myself in a difficult situation while out of town, as my vehicle unexpectedly started experiencing problems. Being away from my trusted local dealership, I was unsure of how to proceed. However, from the moment I contacted your dealership, your team went above and beyond to provide me with exceptional care and support. First and foremost, I would like to commend your knowledgeable and responsive staff. The professionalism and expertise they displayed in diagnosing and quickly resolving the issue with my vehicle were truly remarkable. They took the time to listen to my concerns, thoroughly assessed the problem, and promptly implemented a solution. It was evident that their commitment to customer satisfaction is of the highest priority. More
Was very prompt and helpful. Finished the work earlier than expected.Sara the service manager was very helpful and very knowledgeable. Finished the work earlier than expected.Sara the service manager was very helpful and very knowledgeable. More
Jacy did a great job communicating with me about my truck. I appreciate the professionalism and quick response time. Also, the issues on my truck are fixed! truck. I appreciate the professionalism and quick response time. Also, the issues on my truck are fixed! More
Warranty description requiring oil changes every 5,000 miles using up free oil changes was not required. Appointments and schedule timing would not work on the last attempted oil change. We were told to miles using up free oil changes was not required. Appointments and schedule timing would not work on the last attempted oil change. We were told to call the warranty department for approval to use a local shop. We were told by the warranty department that oil changes are only required every 10,000 miles??? Free oil changes are now used up at 15,000 miles instead of at 30,000. More