Southern Volkswagen Greenbrier - Service Center

Good Experience Good. From start to finish the experience has always been a good one. Never had a bad experience at this service center. I would definitely recommend. Good. From start to finish the experience has always been a good one. Never had a bad experience at this service center. I would definitely recommend. More

Best of the Best Being a new Volkswagen owner, I was thoroughly impressed with the strong communication skills, courteous staff, and commitment to making my time spent Being a new Volkswagen owner, I was thoroughly impressed with the strong communication skills, courteous staff, and commitment to making my time spent at the dealership worthwhile. More

Helpful and friendly Everyone was more than helpful when I dropped off my car for service. They were friendly, curteous, and more than helpful. I would definitely return! Everyone was more than helpful when I dropped off my car for service. They were friendly, curteous, and more than helpful. I would definitely return! More

Great job Working with Abby was great. She is an all around incredible knowledgeable service advisor. It was sad to see her being moved to a different dealershi Working with Abby was great. She is an all around incredible knowledgeable service advisor. It was sad to see her being moved to a different dealership. I was very pleased with how she helped me with my vehicle throughout the entire process. I’m greatful for her service. She made the drive from Hampton well worth the time and headache (just kidding ). Thanks ! Regards Hakeem Turner More

Recall Very professional and very helpful. I would only change the length of time I was there because I was there for eight hours and that was exhausting. Very professional and very helpful. I would only change the length of time I was there because I was there for eight hours and that was exhausting. More

Inspection I had a 7:30 appointment and was done by 9. Usually I’m there for hours and it was also brought to my attention that I have a recall on my driver side I had a 7:30 appointment and was done by 9. Usually I’m there for hours and it was also brought to my attention that I have a recall on my driver side air bag. It was ordered before I left More

Courteous and Helpful We have been customers for 15 years. Treated like they personally care about you from arrival to departure for service appointments. The service depar We have been customers for 15 years. Treated like they personally care about you from arrival to departure for service appointments. The service department is the best! More

Good communication. I like the ability to get a text updating me on the status of my service. I find this to be a convenient way to communicate. I like the ability to get a text updating me on the status of my service. I find this to be a convenient way to communicate. More

Very pleasant Nice friendly customer care personel, they explained everything in detail to me, gave me my car back in timley manner. They called me as soon my vehic Nice friendly customer care personel, they explained everything in detail to me, gave me my car back in timley manner. They called me as soon my vehicles were ready. More

Quick and Efficient Service I missed my appointment for an oil change due to an emergency and did not have my phone to call in advance of the appointment. This was explained and I missed my appointment for an oil change due to an emergency and did not have my phone to call in advance of the appointment. This was explained and an appointed to have my oil changed was made without hesitation. More