Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,441 Reviews of Southern Volkswagen Greenbrier - Service Center
Great service Tim in the service departmen @ greenbrier Southern Volkswagen did A wonderful job great , excellent customer service and my car was done in Tim in the service departmen @ greenbrier Southern Volkswagen did A wonderful job great , excellent customer service and my car was done in a timely matter More
Great service Tim in the service department is always very professional when dealing with me. What he says he does! He surprised me by getting me out well before p Tim in the service department is always very professional when dealing with me. What he says he does! He surprised me by getting me out well before promised time. More
Poor Customer Service Overcharge and misdiagnose the issue. They are your best friend when you spend money, but they will not call you once your service is complete. You ha Overcharge and misdiagnose the issue. They are your best friend when you spend money, but they will not call you once your service is complete. You have to call them. Then once you get there to pickup your vehicle you have to literally wait an additional 20-30 mins. I stopped going a year ago and recently started going back. Now I see why I stopped. More
Requested review I have been taking my EOS to Southern VW Greenbrier for service since 2010, and I have never had a problem with the repairs. The induction staff are k I have been taking my EOS to Southern VW Greenbrier for service since 2010, and I have never had a problem with the repairs. The induction staff are knowledgeable and friendly, and they seem to be able to turn the sting of the repair cost into a good thing. More
Why we have stayed with southern Volkswagen I recently was involved in an accident and reached out to southern collision to make sure they could work with southern Volkswagen because my oil chan I recently was involved in an accident and reached out to southern collision to make sure they could work with southern Volkswagen because my oil change and warrantee work was also due. Amazing team work before I dropped my car off to collision and during when Andrew worked with Tom to ensure a smooth transition of service and even brought a boot issue to my attention that Andrew helped resolved. We are 5 autos with southern Volkswagen now and I see no reason to ever change. Thank you to a great organization of professionals! More
Service I did not have an appointment; however, my service adivsor, Mr. Andrew assisted me and ensured my vehicle was properly serviced. Mr. Andrew is very p I did not have an appointment; however, my service adivsor, Mr. Andrew assisted me and ensured my vehicle was properly serviced. Mr. Andrew is very professional and personable. He always explains in complete detail what is being done to my vehicle.I really, really appreciate Mr. Andrew taking me in without an appointment. More
A good job. Southern was efficient, friendly, and helpful. We appreciated the promptness and thoroughness of the service we received. We would definitely come bac Southern was efficient, friendly, and helpful. We appreciated the promptness and thoroughness of the service we received. We would definitely come back as needs arise. More
Great customer service and work completed in a timely manner. I would recommend to other potential customers. Thank you for the follow up as well. and work completed in a timely manner. I would recommend to other potential customers. Thank you for the follow up as well. More
Awesome customer service Great service in a timely manor! They were fast and friendly and did exactly what I needed. I’m a very happy customer and will recommend Southern VW t Great service in a timely manor! They were fast and friendly and did exactly what I needed. I’m a very happy customer and will recommend Southern VW to others. More
Pleasant experience Friendly place. Have always gotten my car in for service on days that were convenient to me. Keep up the good work. Thank you much Friendly place. Have always gotten my car in for service on days that were convenient to me. Keep up the good work. Thank you much More