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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,361 Reviews

1,361 Reviews of Southern Volkswagen Greenbrier - Service Center

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March 19, 2019

Good job Tim looked out for the best interest to fixing my car. The price to fixing my car was crazy high and although the warrentee would not cover it Tim sug More

by SALMHAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Mar 20, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us. Tim is an asset to Southern Volkswagen Greenbrier, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Farley Perkins Vice President 757-424-4689

March 19, 2019

Great service They made me feel welcome and they got me in and out fast . I will be back to have all of my service done on my buggy More

by FINDINGMYHEART2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Mar 20, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the great review! We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

March 19, 2019

Service Dept Tim in the Service Dept was excellent. He let me know when my car was ready and made arrangements for me to pick up vehicle after hours. More

by SAM@TR2CORP.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 20, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! We're excited to hear that Tim took care of you! He is a great asset and we appreciate all he does. Best, Farley Perkins Vice President 757-424-4689

March 19, 2019

Window repair Andrew has been my advisor for many years and always ready to help. Was quick to get my car in that day and fix window before rain started. More

by mcsqred2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 20, 2019 -

Southern Volkswagen Greenbrier responded

You have been doing business with Andrew and Southern Volkswagen Greenbrier for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Farley Perkins Vice President 757-424-4689

March 18, 2019

They did a great job Charlie Roy and Andrew did a great job handling my purchase and service work. After finding correct car they made completely up to my expectations More

by CSCHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Roy Schesventer
Mar 20, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this lovely review. We are happy to hear Charlie and Andrew did a great job in handling your purchase and that they made up to your expectations. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

March 16, 2019

My VW Wes was very helpful from the beginning to the very end... I will be back when I need more work done to my car..I love how he explain my extended warr More

by VERONICA7267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us this great review. We are very happy to hear that Wes could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, Farley Perkins Vice President 757-424-4689

March 15, 2019

Top notch service From the moment I arrived, I was met with respect and courtesy. Melissa and Tim did everything to make it a wonderful visit. I will not hesitate to re More

by FGUTERMUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Melissa
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to submit this amazing feedback. Melissa and Tim work hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. If you have any further questions regarding your vehicle please let us know! Best regards, Farley Perkins Vice President 757-424-4689

March 15, 2019

Awesome and Great Service Outstanding customer service and great team work,I had an appointment with Andrew but since he was busy with another customer Tim jumped in and help m More

by JJAQUINDARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Lou Rosario
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us! I am happy to hear that Tim and Andrew were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Farley Perkins Vice President 757-424-4689

March 14, 2019

Great customer service Andrew was exceptional from the beginning to the end! He was very polite and was already prompt! He communicated really well and had great customer se More

by SUNYAB1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for sharing your experience with us! Andrew works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Farley Perkins Vice President 757-424-4689

March 14, 2019

Was pleased with the wait time. Was pleased with the customer service . Tim answered all questions that I asked him. Great personality! I was greeted by Tim as soon as I got out my c More

by BERTHA.JORDAN1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Champion, Farley Perkins, Cynthia Rawlings
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Tim at Southern Volkswagen Greenbrier. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Farley Perkins Vice President 757-424-4689

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