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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,409 Reviews

1,409 Reviews of Southern Volkswagen Greenbrier - Service Center

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April 25, 2019

Above and beyond Coming to this dealership feels like visiting family! This is why my family has constantly bought vehicles from this particular dealership. Thanks fr More

by Mr JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Farley Perkins, Cynthia Rawlings
Apr 26, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Farley Perkins, Vice President, 757-424-4689

April 25, 2019

Great place! I'm taken well care of whenever I have my car serviced here. Never have I been blindsided by additional cost because they keep me informed. It's just More

by ANISSA.FALTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Apr 26, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your input and we are glad to hear that you are consistently impressed with the service we offer here at Southern Volkswagen Greenbrier. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Farley Perkins, Vice President, 757-424-4689

April 25, 2019

Oil Change Superior in customer service and providing a maintenance breakdown sheet of the services that was performed on my vehicle. Also I am grateful to have More

by KEMCCOY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson
Apr 26, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best regards, Farley Perkins, Vice President, 757-424-4689

April 25, 2019

Replace Tires Wes was amazing!!!! I went in there to replace all 4 of my tires. I’m 6 months pregnant and he made the experience smooth and easy for me. I really ca More

by NSAINTVIL84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Apr 26, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! We're excited to hear that Wes took care of you! He is a great asset and we appreciate all he does. Best regards, Farley Perkins, Vice President, 757-424-4689

April 25, 2019

A for Andrew. He handled it again. Thank you, Andrew and the crew. I'm glad to be back in the area, so, I can bring my ride home for service. More

by ADAM.RUSSELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew.
Apr 26, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! We're very happy that Andrew was here to help you and treated you with the customer service we know you deserve. Best regards, Farley Perkins, Vice President, 757-424-4689

April 23, 2019

Great service! Service and inspection was done on time. Mr Champion kept me up-to-date and also gave me a referral to the Collision Department. No problems! More

by LORDOTIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Apr 23, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your review! We really appreciate your business and are so happy that Tim could provide great service to you and your vehicle. We look forward to serving you again! Best regards, Farley Perkins Vice President 757-424-4689

April 23, 2019

I brought my car in to have the airbag checked/reset I brought my car in to have the drivers side airbag light checked/reset. I also had the oil changed. I was advised to have the 100k mile check up but More

by BROWNBEAR1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion, Vicky Andries
Apr 26, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your review. We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Farley Perkins, Vice President, 757-424-4689

April 22, 2019

Fast and quality work This dealership goes above and beyond for their customers. Tim was so fast and friendly. He kept me up to date on progress and explained everything in More

by BREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 23, 2019 -

Southern Volkswagen Greenbrier responded

Hello Bren! It is great to hear about your recent service experience. I will certainly pass on your feedback to Tim as he will be happy to hear it! We look forward to working with you again in the future! Best regards, Farley Perkins Vice President 757-424-4689

April 21, 2019

Great service Tim in the service departmen @ greenbrier Southern Volkswagen did A wonderful job great , excellent customer service and my car was done in More

by YLKERSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in the service department , Sherard Bethea
Apr 23, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tim was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Farley Perkins Vice President 757-424-4689

April 21, 2019

Great service Tim in the service department is always very professional when dealing with me. What he says he does! He surprised me by getting me out well before p More

by SIRU.BARBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Apr 23, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us! I am happy to hear that Tim was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Farley Perkins Vice President 757-424-4689

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