Southern Volkswagen Greenbrier - Service Center

Great! I’ve always had a great experience when I take my car for its scheduled maintenance. They always keep me up to date on service progress and always com I’ve always had a great experience when I take my car for its scheduled maintenance. They always keep me up to date on service progress and always complete my service with a high level of degree. More

Excellent customer service For my first time my experience was outstanding Tara did a outstanding job keeping informed and helping make good choices for my car I will be back For my first time my experience was outstanding Tara did a outstanding job keeping informed and helping make good choices for my car I will be back More

Everything was fine. I don't remember who was who, but Andrew answered a question my husband had after we left. Need four more words. I don't remember who was who, but Andrew answered a question my husband had after we left. Need four more words. More

Timely Service I look forward to my appointments to service my vehicle. I know I can trust the service department to correct any problems and always give me a h I look forward to my appointments to service my vehicle. I know I can trust the service department to correct any problems and always give me a heads up if something needs added attention. Always timely. More

Good service visit Andrew made the service visit quick and painless. He answered all of my questions and listened to everything I had to say. I will definitely ask for A Andrew made the service visit quick and painless. He answered all of my questions and listened to everything I had to say. I will definitely ask for Andrew any time I go in for service. More

Easy oil change Wes was nice. It was simple easy and quick. I was just there for an oil change. I will be back in 10k miles. Thanks. Wes was nice. It was simple easy and quick. I was just there for an oil change. I will be back in 10k miles. Thanks. More

Thorough work by mechanic My mechanic Wes was courteous of my time and explained all his work thoroughly with me. He took care of all the issues with my care and it turned out My mechanic Wes was courteous of my time and explained all his work thoroughly with me. He took care of all the issues with my care and it turned out well More

Very good customer service Wes was very helpful, answered all my questions throughly, and kept me informed about the progress of my car. He informed me when he was going to lunc Wes was very helpful, answered all my questions throughly, and kept me informed about the progress of my car. He informed me when he was going to lunch and made sure another service agent would help me while he was gone. He ordered a part and followed up with me later the day of service and when the part came in. More

Wes was really helpful! I am new to the area and Wes and the Southern VW team provided great customer service! They even helped to educate me on changing a tire. I am new to the area and Wes and the Southern VW team provided great customer service! They even helped to educate me on changing a tire. More

Straightforward and honest I knew the price and risks of performing the service I requested before having to commit to having it done. Good experience overall. Thank you I knew the price and risks of performing the service I requested before having to commit to having it done. Good experience overall. Thank you More