Southern Volkswagen Greenbrier - Service Center

Service Work & Extended Warranty Normally when I go into the Souther VW Dealership, I'm in and out. This time took a little longer, but I am thankful for that. Wes took his time to e Normally when I go into the Souther VW Dealership, I'm in and out. This time took a little longer, but I am thankful for that. Wes took his time to educate me on all my options for my vehicle and warrany, and also directed me to Derek for my finanical options regarding the warranty. Wes made sure my service was A1 and that I was thorouhly taken care of and gave me honest feedback when I had questions or concerns. More

Great service Service department always fits me in when i need a repair. Friendly and knowledgeable staff. Fair price for services performed. Work is done in a time Service department always fits me in when i need a repair. Friendly and knowledgeable staff. Fair price for services performed. Work is done in a timely manner. That ensure that you are happy with the work thats done. Tara is my usual point of contact when i need work done. Always has a smile on her face. Her customer service is outstanding. I will continue to have my car serviced here. More

It's the little things that count! Andrew and the Service Team are great.! Just a quick drop off and a few hours everything's gold. They took care of an annoying little problem quick Andrew and the Service Team are great.! Just a quick drop off and a few hours everything's gold. They took care of an annoying little problem quickly and without any fuss. More

Glad to tell a friend As a repeat customer of Southern, they always make me feel like family and that they care. Farley in particular has been a constant whom I always app As a repeat customer of Southern, they always make me feel like family and that they care. Farley in particular has been a constant whom I always appreciate. More

Pleasant and professional Service Advisor Tara was nice and professional. The waiting area was clean and the other customers were pleasant. The free tea was appreciated. My VW Service Advisor Tara was nice and professional. The waiting area was clean and the other customers were pleasant. The free tea was appreciated. My VW drives better and feels like it was serviced exceptionally well. Thank you Southern Volkswagon, especially the awesome service provided by Service Advisor Tara, very pleasant and professional experience. More

Thank you for your honesty Thankful for Wes and Tim in the service department. They are always very helpful and friendly. This time my car wasn’t experiencing the issue when I a Thankful for Wes and Tim in the service department. They are always very helpful and friendly. This time my car wasn’t experiencing the issue when I arrived and they suggested I bring it back over night so they could see it for themselves. They didn’t charge me for their time as they didn’t find anything wrong. EXTREMELY grateful!!!!!!!! More

Service is in the people you hire I have been coming here for a few years now. I used to expect a long morning and at times my vehicle not being worked on until hours after my appt tim I have been coming here for a few years now. I used to expect a long morning and at times my vehicle not being worked on until hours after my appt time. Tara provided wonderful customer service. She was with me soon as I pulled into the garage. I was in and out of there faster than I expected. Keep up the great work More

Wes: The Exemplar of Customer Service I was greeted by Wes right from the beginning I knew I could feel comfortable with this honest straight shooter. The man is clearly Consciousness and I was greeted by Wes right from the beginning I knew I could feel comfortable with this honest straight shooter. The man is clearly Consciousness and has a high desire to execute amazing service. Wes is someone to be looking at for future high ranking positions as he appeared to make all his coworkers work better and everyone seemed happy. Example: Wes went out of his way to give sound advice about my VW More

Awesome service! I came in for a oil change, state inspection, and recall. Andrew greeted me immediately and processed my paperwork quickly. I got a text with how to c I came in for a oil change, state inspection, and recall. Andrew greeted me immediately and processed my paperwork quickly. I got a text with how to contact him while waiting. While waiting, my sales person Cynthia saw me in the waiting room and came over to say hi. I was done within the timeframe I was given and everything was great! More

Great experience Service was wonderful, timely, and surprisingly inexpensive for everything I got done. Thanks Andrew & tech team for taking care of my Jetta! Will def Service was wonderful, timely, and surprisingly inexpensive for everything I got done. Thanks Andrew & tech team for taking care of my Jetta! Will definitely be back! More