Southern Volkswagen Greenbrier - Service Center

Great Service was appropriate, on time. Customer service was great and friendly I did not have to wait long. Wes was knowledgeable and informative it’s just Service was appropriate, on time. Customer service was great and friendly I did not have to wait long. Wes was knowledgeable and informative it’s just a pity it’s so far from where I live as it requires me to take several hours off work to get a basic service done More

Outstanding service Andrew in the service department was extremely professional and courteous. This was my first visit to Southern Volkswagen Greenbrier. Because of my Andrew in the service department was extremely professional and courteous. This was my first visit to Southern Volkswagen Greenbrier. Because of my great experience, I will definitely return. More

Blue Sticker This visit was simply about getting my vehicle inspected and getting that blue inspection sticker placed in the lower driver side window. This appo This visit was simply about getting my vehicle inspected and getting that blue inspection sticker placed in the lower driver side window. This appointment went well! More

Always great, timely, and courteous service. The service is always great, my issue is with VW as a product. My experience with them has been painfully expensive and I do not plan on purchasing a The service is always great, my issue is with VW as a product. My experience with them has been painfully expensive and I do not plan on purchasing another one. I have owned Audi and Porsche which are VW products, and have been very satisfied with thier quality, performance,and reliability. More

Taking great care Andrew has been very good at updating me about my vehicles bluetooth issue and has been very helpful. He is fast at responding to my messages and is Andrew has been very good at updating me about my vehicles bluetooth issue and has been very helpful. He is fast at responding to my messages and is making this experience a lot less stressful. More

Great Service I brought my VW in for it's annual inspection. Andrew Smithson was my service advisor and he had me in and out within an hour and a half. Thanks And I brought my VW in for it's annual inspection. Andrew Smithson was my service advisor and he had me in and out within an hour and a half. Thanks Andrew! More

Service Great service. Good in and out. Tim in service is the best. I would recommend this service to a stranger who owns a volkswagen car Great service. Good in and out. Tim in service is the best. I would recommend this service to a stranger who owns a volkswagen car More

State Inspection Service Was Outstanding Andrew is always a professional every time I bring my vehicle to service. Outstanding communication and customer service. The amount of time was excep Andrew is always a professional every time I bring my vehicle to service. Outstanding communication and customer service. The amount of time was exceptional. Thank you More

Quicker than I imagine I came in prepared to wait an hour or two and before I could get started good on a written project I had planned on finishing there, I was called with I came in prepared to wait an hour or two and before I could get started good on a written project I had planned on finishing there, I was called with my car ready. It took half the time they had estimated. they were thorough and very professional. Yes, I will go there again. More

Andrew is always very accommodating and helpful. When I first checked on getting my oil change, I was given an appointment because of a back-up of the workload. It was for the next day. However when When I first checked on getting my oil change, I was given an appointment because of a back-up of the workload. It was for the next day. However when I brought the car in for service, I was able to get a temporary vehicle from Enterprise so that I was not inconvenienced by the length of time it would take to bring my vehicle up to speed. After leaving the dealership for a couple of hours I was that my car was ready much sooner than anticipated and that's always a win!! More