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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,444 Reviews

1,444 Reviews of Southern Volkswagen Greenbrier - Service Center

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June 08, 2019

Easy to work with While getting my rental car took a decent amount of time, everything else went very smooth. Whenever Tim realized that we would need my car for anothe More

by Mark W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your kind words, Mark. We are glad that Tim could provided you with a fast, friendly, and smooth service and get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Farley Perkins Vice President 757-424-4689

June 07, 2019

Excellent Service #1 for VW maintenance service. My first time owning a VW and will only use Southern VW Greenbrier as my go to for my Passat More

by D Savage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara, Service Advisor
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best regards, Farley Perkins Vice President 757-424-4689

June 06, 2019

Helpful and friendly Wes was very helpful and got me back on the road in no time. The loaner car was very clean and the service was great. More

by WLPULLYJR
Recommend Dealer
Yes
Employees Worked With
Wes
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the great service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, Farley Perkins Vice President 757-424-4689

June 05, 2019

Good Experience Make sure to get your routine maintenance done on your vehicle otherwise you may end up with a surprise when you need service. Wes was great and went More

by RASHIDA.KELLEY.RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your great review! We're glad to have Wes on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Farley Perkins Vice President 757-424-4689

June 05, 2019

Great customer service Good customer service Service was a lil longer then stated but overall good service. I didn't think I would have to pay for batteries for my keys wh More

by HEALTHYPRIDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! We are happy to hear of your positive experience at Southern Volkswagen Greenbrier, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Farley Perkins Vice President 757-424-4689

June 05, 2019

Consistent Excellence Southern Volkswagen Greenbrier continuously provides consistent excellence. The entire team is professional at all times and the work is exceptional. More

by CHPRCHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Roy Schesventer
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your input and we are glad to hear that you are consistently impressed with the service we offer here at Southern Volkswagen Greenbrier. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Farley Perkins Vice President 757-424-4689

June 05, 2019

service great people great service start to finish work done fast and was kept up to date on the progress all the way to the finish More

by VBUBBAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins, Cortez Gilliam, David Hoopes, Bill Latham, Reggie Myers, Cynthia Rawlings, Vicky Andries, Marceune Petit-homme, Bobby Ford, Sherard Bethea
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best regards, Farley Perkins Vice President 757-424-4689

June 03, 2019

Oil change and inspection Tara was very friendly and helpful and even got my car finished up earlier than promised! The pricing is fair and everything was explained to me, More

by LMBOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate you taking the time to share this review with us. I am pleased that Tara was helpful and able to provide you a friendly service experience. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best regards, Farley Perkins Vice President 757-424-4689

June 03, 2019

They know how to get the job done Everything went by pretty quick. I don’t mind staying while they service my car because I know the service usually goes by pretty fast More

by KIYANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Wes
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Farley Perkins Vice President 757-424-4689

May 31, 2019

service review Friendly staff, early drop off, fair pricing.. The free oil changes and state inspection with the car purchase has been a great value. Thanks to the e More

by JCF799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew service advistor
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best regards, Farley Perkins Vice President 757-424-4689

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