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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,439 Reviews

1,439 Reviews of Southern Volkswagen Greenbrier - Service Center

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August 06, 2019

Spectacular Awesome customer service and my car was ready in one hour. I would recommend VW to everyone because we have to keep this wonderful experience alive More

by KEMCCOY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smithson
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Farley Perkins Vice President 757-424-4689

August 05, 2019

Service at dealership I never have reservations or concerns about using Southern's dealership service center. They are always so friendly, knowledgeable and fair, down to t More

by ERIN1007W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center staff, David Hoopes
Aug 06, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for your outstanding review! We're glad to hear that our service team was always friendly, knowledgeable, and fair! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Farley Perkins Vice President 757-424-4689

August 02, 2019

Great Fast, friendly service every time. It is always a pleasant experience when dealing with the service department. This is the second car i have purchase More

by AREESE429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Aug 06, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the pleasant customer service we always strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Farley Perkins Vice President 757-424-4689

August 02, 2019

Service review I was very satisfied with sales, and service. I totally love my Volkswagen Jetta???? I would recommend a Jetta to all of my family and friends!! More

by CABLECHIC2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinard Taylor
Aug 06, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the sales and service you received from us. If there is anything more that we can do please come back and see us again. Enjoy your new Volkswagen Jetta! Best regards, Farley Perkins Vice President 757-424-4689

August 01, 2019

Quick as a Rabbit, fast as a Beatle The Team at Southern Volkswagen Greenbrier is great to deal with. As was in and out as fast as you can say "Jack Robinson". Great team work makes for More

by TRMCCANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Southern Volkswagen Greenbrier satisfied. Best regards, Farley Perkins Vice President 757-424-4689

July 31, 2019

Great Service! I want to thank everyone at Southern Volkswagen for their knowledge and excellent customer service while helping me schedule and during my service app More

by JEFFCADDY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason F
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the amazing feedback! One of our top priorities is excellent customer service and we are proud that this was offered to you during your recent visit. Best regards, Farley Perkins Vice President 757-424-4689

July 30, 2019

Car Upkeep Tim and the Greenbrier VW Team r all ways in their "A Game" They make sure U know what ur getting before U come out of pocket! More

by REESEDAWGMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing this amazing review of our team! We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best regards, Farley Perkins Vice President 757-424-4689

July 30, 2019

Oil Change I love that Southern Volkswagen does free oil changes! They were complete with my oil change in a little over an hour and the staff was all very frien More

by SHANNON.DONAHUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Thompson
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for sharing your experience with us! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Farley Perkins Vice President 757-424-4689

July 29, 2019

Great Service Always great timely service with very friendly and professional staff. Please keep doing everything that you are doing. Will do business again and r More

by RPABBOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Farley Perkins Vice President 757-424-4689

July 29, 2019

New Tires and Alignment Southern Volkswagen Greenbrier Service Dept is the best. Their knowledge and customer service is second to none! I will no doubt be a repeat custome More

by GolfyGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Wesley
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Southern Volkswagen Greenbrier's Service Department. Best regards, Farley Perkins Vice President 757-424-4689

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