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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,439 Reviews

1,439 Reviews of Southern Volkswagen Greenbrier - Service Center

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August 12, 2019

Always great service! I have a few VW service centers in my area to choose from, and I always choose Southern VW. They have wonderful staff and are very accommodating to yo More

by nicktavarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 14, 2019 -

Southern Volkswagen Greenbrier responded

We truly appreciate you taking the time to write about your experience at our service department. We’re happy to hear that you continually trust us with your vehicle. We can’t wait to see you again! Best regards, Farley Perkins Vice President 757-424-4689

August 11, 2019

Wes is great Always a good experience here. Wes is kind and patient. He is also very good with communication even when it is difficult to communicate while you are More

by JGROSSO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Aug 14, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your kind words about Wes and the entire service team. Thank you for continually choosing Southern Volkswagen Greenbrier for your vehicle needs. Best regards, Farley Perkins Vice President 757-424-4689

August 10, 2019

Helpful Andrew works with me every time I go in to get my car serviced I would recommend him to my friends I have been going to greenbriar Volkswagen deale More

by CATSK60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rawlings
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Farley Perkins Vice President 757-424-4689

August 09, 2019

Great Job Wes did a great job. He was very thorough, knowledgeable and friendly. I am very satisfied with the work done on my car, i highly recommend this deale More

by JTBMBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us. Wes is an asset to Southern Volkswagen Greenbrier, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Farley Perkins Vice President 757-424-4689

August 09, 2019

The staff was courterous and proffesional . Respectful. It is always a pleasure to visit this location to get my service, The staff is honest and trustworthy and I enjoy my visit. Robin Price More

by RPRICE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Brett, Farley Perkins
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this amazing review. We really appreciate your business. Best, Farley Perkins Vice President 757-424-4689

August 08, 2019

Great communication with Wes .. Great customer service on this visit .. The communication was good with my service manager Wes .. He listened to my issues concerning the last time I More

by LEEANN_NEWBERN
Recommend Dealer
Yes
Employees Worked With
Reniard Taylor
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! We're excited to hear that Wes and Reniard took care of you! They are great assets and we appreciate all they do. Best, Farley Perkins Vice President 757-424-4689

August 07, 2019

Always perfect I did not have to wait too long before I was notified of the problems found. I was immediately set up with a rental car and given an idea of how long More

by DUNKIE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chamption, Farley Perkins
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your great review. We're glad to have Tim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Farley Perkins Vice President 757-424-4689

August 07, 2019

Customer Service Was Great Tim Champion, my service advisor,was great and addressed all of my concerns. He provided feedback that would help me if the issue returned. Thank you More

by KJMCKOY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Champion, Service Advisor
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback. Tim is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Farley Perkins Vice President 757-424-4689

August 07, 2019

Excellent experience! Timely work; I was in and out. My experience was professional, knowledgeable and timely. I went in to present what I thought was an issue with my car. The knowledge of the service r More

by JEFF.FRANCIS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins, Cortez Gilliam, David Hoopes, Bill Latham, Reggie Myers, Vicky Andries, Bobby Ford, Sherard Bethea, Justin Natale, John Natale Jr.
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Farley Perkins Vice President 757-424-4689

August 06, 2019

Great Service and professional staff. Never been treated this well at a dealership before especially for service. Thank you for having a great helpful staff More

by DARTHFAZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you. We look forward to serving you again! Best, Farley Perkins Vice President 757-424-4689

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