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Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,439 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,439 Reviews of Southern Volkswagen Greenbrier - Service Center
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September 17, 2019
Excellent Service! Andrew handled my service request in a smooth and very professional manner. He strives hard to provide a high level of quality service and cares abo Andrew handled my service request in a smooth and very professional manner. He strives hard to provide a high level of quality service and cares about your satisfaction. Excellent job Andrew! More
by ARTMONROE
Verified CustomerEmployees Worked With
Andrew Smithson
September 16, 2019
Tim is the best Tim is simply the best - he fully explains everything and is honest. He is the main reason why I bring my car to get service. Tim is simply the best - he fully explains everything and is honest. He is the main reason why I bring my car to get service. More
by KJ6
Employees Worked With
Tim
September 16, 2019
Replace battery Amazing job with changing out the battery. The Volkswagen Dealership is very nice, inside and out. Andrew went above and beyond all expectations with Amazing job with changing out the battery. The Volkswagen Dealership is very nice, inside and out. Andrew went above and beyond all expectations with customer service. More
by BLAPLANTE79
Employees Worked With
Andrew
September 16, 2019
Very satifed Service on my vehicle was great. Andrew was great very professional and polite. Look forward to having him service my vehicle again. Explain what to m Service on my vehicle was great. Andrew was great very professional and polite. Look forward to having him service my vehicle again. Explain what to me what he was doing. He did a great job. Thank you so much Andrew. More
by ESCSBPREVENTION
Employees Worked With
Cynthia Rawlings
September 16, 2019
Outstanding service! Mike from service was busy with multiple customers, but you couldn't tell from the high quality of service. He went above and beyond to provide all my Mike from service was busy with multiple customers, but you couldn't tell from the high quality of service. He went above and beyond to provide all my options based on my service needs. More
by EARLY_MORNING_YAWN
Employees Worked With
Mike
September 15, 2019
Chad’s service review Wes was the epitome of professionalism. He was polite and knowledgeable throughout the service experience, I would highly recommend Southern VW to all Wes was the epitome of professionalism. He was polite and knowledgeable throughout the service experience, I would highly recommend Southern VW to all owners in the Hampton Roads area. More
by CHADNVICKYHAYES
Employees Worked With
Wes, Reggie Myers
September 14, 2019
Great Service! Professional, prompt & punctual service! A shout out to Kenna Wolf for taking care of me. Service was quick, friendly , and welcoming environment. Thi Professional, prompt & punctual service! A shout out to Kenna Wolf for taking care of me. Service was quick, friendly , and welcoming environment. This dealership is top notch. More
by XCLUSIV110
Employees Worked With
Kenna Wolf
September 13, 2019
Not a pleasant experience I went to get my vehicle serviced for a mis firing code 304. I have called the warranty company that Volkswagen made me by for $4000. They told me tha I went to get my vehicle serviced for a mis firing code 304. I have called the warranty company that Volkswagen made me by for $4000. They told me that my vehicle would be covered and could get a rental. I go to the dealership and they tell I need to pay out of pocket for the rental and then they could not find me a rental. So they Diagnose it and that told me the repair would be 1,000. And the called the warranty company and now they wont cover it. They told me the dealer sold you the wrong warranty. Me now stuck I cant pay for that. So dealer said then you have to pay us for the Diagnost fee $135. I had a $100 because my warranty deductible was as such. So I went to a honest dealership and the mechanic lent me the $35 to but the coil and fix my issues for just $35 and the car now runs like new. More
by OSAEZII
Employees Worked With
Tim
September 12, 2019
Perfect in every way!!!! I just moved to the area... i am so lucky to have found Southern Volkswagon Greenbrier. Andrew is absolutely the best EVER!!! I will return.. I just moved to the area... i am so lucky to have found Southern Volkswagon Greenbrier. Andrew is absolutely the best EVER!!! I will return.. More
by MARYO3518
Employees Worked With
ANDREW
September 12, 2019
Good experience The staff is courteous, helpful and friendly. They try hard to deliver your vehicle when promised. They know their products very well and do excellent The staff is courteous, helpful and friendly. They try hard to deliver your vehicle when promised. They know their products very well and do excellent work. More
by JDAVIDPRATT.PRATT1
Employees Worked With
Kenna Wolf
