Southern Volkswagen Greenbrier - Service Center

Great, fast service. Quick service. They recommended only what I needed and were very knowledgeable. They exceeded my wait time expectations. My service rep thoroughly wal Quick service. They recommended only what I needed and were very knowledgeable. They exceeded my wait time expectations. My service rep thoroughly walked me through what was done and what I need to consider for the next service. More

They did a very good job The work that was performed on my vehicle was very good and my assistant tim was very helpful in assisting me in which I really appreciate.. The work that was performed on my vehicle was very good and my assistant tim was very helpful in assisting me in which I really appreciate.. More

Very efficient and professional My experience here was a delight Andrew was very professional, courteous and efficient. I would not hesitate to refer this service department. Fantast My experience here was a delight Andrew was very professional, courteous and efficient. I would not hesitate to refer this service department. Fantastic service. Great experience. More

Fast and efficient Quick in and out. Explained all of the options to add to service already scheduled for but not pushy just recommended services to complete at the tim Quick in and out. Explained all of the options to add to service already scheduled for but not pushy just recommended services to complete at the time of the visit. More

Service Evaluation. I feel that everything they do is top notch. They always take of their customers and vehicles. Southern auto group is doing great in representing the I feel that everything they do is top notch. They always take of their customers and vehicles. Southern auto group is doing great in representing the auto dealers in the area. More

Service Representative Buying a car at Southern VW gave the experience you expect from Sales Reps. They fit the 'used car salesman' stereotype completely. I'm super glad tha Buying a car at Southern VW gave the experience you expect from Sales Reps. They fit the 'used car salesman' stereotype completely. I'm super glad that the service department is far better. Wes has been a great service rep. I bought a car that had multiple problems within the first 30 days. The only thing that salvaged my opinion of VW and this particular dealership was the great service by Wes, one of the Service Representatives. More

In and out. I always use this dealership. They get me in and out 😊. My girls had a dentist appt. @4:00 I took a chance getting my oil change not knowing if I I always use this dealership. They get me in and out 😊. My girls had a dentist appt. @4:00 I took a chance getting my oil change not knowing if I would get out in time but as always I did. I was in and out within an hour . More

The Service Department SUCKS they do not know what they are This Dealership needs to be investigated for poor service and fraud. Their customer service skills suck. They are stealing money. This dealeship needs This Dealership needs to be investigated for poor service and fraud. Their customer service skills suck. They are stealing money. This dealeship needs to get sued. All the staff does is tell lies. More

Quick Service I did not have an appointment, as I started the day off with an unexpected dead battery. I got a jump start and went straight to the service dept., wh I did not have an appointment, as I started the day off with an unexpected dead battery. I got a jump start and went straight to the service dept., where my battery was replaced with minimal waiting. More

Everything went well I only went in for a service call I believe your questions do not apply to me and is a little aggravating Thank you for everything I only went in for a service call I believe your questions do not apply to me and is a little aggravating Thank you for everything More