Southern Volkswagen Greenbrier - Service Center

for second visit in a row the work promised was not done. Put on tires, put all the stuff away, connect speaker change wiper blades, Seems easy to me. Tires changes , nothing put back, back of car in total Put on tires, put all the stuff away, connect speaker change wiper blades, Seems easy to me. Tires changes , nothing put back, back of car in total disarray. No new blades. Charged $1000.00 for service. Car was dirty when got back. More

Truth My service advisor is exceptional,and the work on my car seems good but the technician who works on my car always seen to fail to do something simple My service advisor is exceptional,and the work on my car seems good but the technician who works on my car always seen to fail to do something simple that causes me to make secondary trip back to the service center.. That is a waste of time that could be prevented. More

From out of town I am not a resident of Hampton Roads, during my stay many fault lights came on my 2013VW. They were able to get me right in and evaluate my car. Kept I am not a resident of Hampton Roads, during my stay many fault lights came on my 2013VW. They were able to get me right in and evaluate my car. Kept me informed and let me know what was going on. Parts and price were explained,and I was able to get on my way. Thank you for the most effective service. More

Quick and Easy Great customer service! Timothy was very helpful in expediting my vehicle service and made sure I was aware of all thee options and price breakdowns. Great customer service! Timothy was very helpful in expediting my vehicle service and made sure I was aware of all thee options and price breakdowns. More

Awesome Services I always receive awesome services when ever I come there. I would recommend this facility to all my friends and family. Thanks for your great service I always receive awesome services when ever I come there. I would recommend this facility to all my friends and family. Thanks for your great service and support. More

Great customer service! Received true customer service at my recent trip to Southern VW! Chris was very cordial and informative from the get-go. He treated myself and ensur Received true customer service at my recent trip to Southern VW! Chris was very cordial and informative from the get-go. He treated myself and ensured that my car was properly done. When I asked for a little more service, wiper blades, he took it in stride and got it done! This writer will get you taken care of, nicely! More

you are the best very good work done on all my cars and truck from southern I always come to have my cars done at this service place. very good work done on all my cars and truck from southern I always come to have my cars done at this service place. good job. More

Great and accommodating! Friendly straight forward communication! Chris explained charges for diagnostic service. I suggest the dealership discount this charge if repairs are Friendly straight forward communication! Chris explained charges for diagnostic service. I suggest the dealership discount this charge if repairs are accomplished by their service department! I know there are labor hours used to perform this task, but there are non-dealer repair shops that use the policy I recommended. After all, all mechanics do this every time a vehicle comes to them for service! More

Clock spring recall The overall experience was great wish they would have detailed the tiguan before pick up but didnt ask for it either but I would think it should come The overall experience was great wish they would have detailed the tiguan before pick up but didnt ask for it either but I would think it should come with all.service More

Great customer service Service was outstanding. Great reaction to car concerns. Andrew was very responsive and communicated all information about car with professionalism. T Service was outstanding. Great reaction to car concerns. Andrew was very responsive and communicated all information about car with professionalism. Thank you again team Volkswagen.. See you in the future. More