Southern Volkswagen Greenbrier - Service Center

Professional, courteous, and expert service! I took my car here because it was having a few problems. Chris and his team were quick to troubleshoot and accurately diagnose the issues. I was kept I took my car here because it was having a few problems. Chris and his team were quick to troubleshoot and accurately diagnose the issues. I was kept informed every step of the way and never felt like I was in the dark or being taken advantage of. They were professionals in every sense. More

slow service Had my car at southern to be serviced due to someone vandalizing it. Insurance company said they had a hard time reaching the service member in charge Had my car at southern to be serviced due to someone vandalizing it. Insurance company said they had a hard time reaching the service member in charge of my vehicle. Would call for updates and not hear back till 2 days later. Just overall poor service and communication, had to constantly call and bug the people for an update. More

Engine replacement The repair, although quite major, was handled in a very time manner. Time estimate and updates were provided as promised and work completed, all in a The repair, although quite major, was handled in a very time manner. Time estimate and updates were provided as promised and work completed, all in a very professional manner. Andrew and his team did a great job,as they always do. More

Great service , Great working with Wes - very helpful, took time to explain all work to be performed as well as other possible mechanical concerns on this vehicle. , Great working with Wes - very helpful, took time to explain all work to be performed as well as other possible mechanical concerns on this vehicle. More

Great Service Professional and thorough automotive service. Staff is very knowledgeable about the recommended service required for your vehicle and help you to und Professional and thorough automotive service. Staff is very knowledgeable about the recommended service required for your vehicle and help you to understand the importance of those services. More

Great Service Department Great service! Was greeted with a smile from the younger lady in service then taken to T iij m to schedule my service. I was able to get an appointmen Great service! Was greeted with a smile from the younger lady in service then taken to T iij m to schedule my service. I was able to get an appointment quickly and didn't wait too long while service was being done. Tim was awesome to work with! More

10,000 Mile Service I always take my VW Beetle back to Southern Greenbrier for service as they do such a great job! My new service manager is Andrew Smithson and he is a I always take my VW Beetle back to Southern Greenbrier for service as they do such a great job! My new service manager is Andrew Smithson and he is a gem! More

Unexpected Visit Wes was very pleasant and helpful. He is a terrific representative for Southern’s technical team. Also, want to thank Charlie Roy for his help in Wes was very pleasant and helpful. He is a terrific representative for Southern’s technical team. Also, want to thank Charlie Roy for his help in acquiring a rental for me use. If anyone is looking to purchase a vehicle, talk to him. More

Virginia State Inspection The service was promp, friendly, courteous, and professional. The work was done very well and within a reasonable timeframe. It's a very good servic The service was promp, friendly, courteous, and professional. The work was done very well and within a reasonable timeframe. It's a very good service department. More

Vehicle Service Chris was friendly, courteous and very professional. He took care a my vehicles maintenance needs in a timely manner. He also took care of contacting Chris was friendly, courteous and very professional. He took care a my vehicles maintenance needs in a timely manner. He also took care of contacting my vehicle maintenance plan to cover a portion of the repair. More