Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,438 Reviews of Southern Volkswagen Greenbrier - Service Center
Generous and Outstanding Service I would like to thank all personnel who assisted in the maintenance of my vehicle. The wait was a little longer than usual but overall the service pro I would like to thank all personnel who assisted in the maintenance of my vehicle. The wait was a little longer than usual but overall the service provided was outstanding. More
Warranty repair Diagnosed and repaired our car quickly. Kept us informed of the progress and gave an accurate time line on when we would have our car back. Diagnosed and repaired our car quickly. Kept us informed of the progress and gave an accurate time line on when we would have our car back. More
Great service Quick. Friendly service and even got a free doughnut. You all rocked my service appointment. Thanks! You all did a fantastic job!wow, wow!👍wow Quick. Friendly service and even got a free doughnut. You all rocked my service appointment. Thanks! You all did a fantastic job!wow, wow!👍wow More
Great attention to detail They did a great job and during my service found something possibly discrepant and they fixed it and delivered it at time promised still. Thank you. They did a great job and during my service found something possibly discrepant and they fixed it and delivered it at time promised still. Thank you. More
"One of My Best Experiences getting my vehicle serviced" This had to be one of the best experiences I've ever encountered while getting my vehicle serviced. Tim made sure that he explained everything to me r This had to be one of the best experiences I've ever encountered while getting my vehicle serviced. Tim made sure that he explained everything to me regarding what needed to be done, not only was he professional, he was welcoming and really made me feel comfortable. In addition, I waited for my car to be serviced and only had to wait approximately 2 hours. Thank you all, you are the Best!!! More
Battery Replacement The service was excellent and my vehicle was checked out immediately. I really appreciated the quick response time because I was stranded and had my g The service was excellent and my vehicle was checked out immediately. I really appreciated the quick response time because I was stranded and had my granddaughter which is an infant with me and all her supplies were locked in the trunk. More
I had my oil change,and my headlights cleaned. Everyone was very pleasant and helpful!!!!!!! They called and checked with me,before doing the work and explained everything well and did what they sa Everyone was very pleasant and helpful!!!!!!! They called and checked with me,before doing the work and explained everything well and did what they said they would. More
Great dealership, excellent service In the last 2 years we've purchased 2 new vehicles here, our first VW's after being pretty dedicated to another make of cars. Cynthia, our very knowle In the last 2 years we've purchased 2 new vehicles here, our first VW's after being pretty dedicated to another make of cars. Cynthia, our very knowledgeable Sales consultant, made sure we were taken care of in all respects during both transactions. Wes in Service always ensure we stay up to date on maintenance. We're very happy with Southern VW! More
Oil change Review what would be done, made other offers,which were declined, waited in the lobby on the computer, and was done quickly. They were very efficient. Review what would be done, made other offers,which were declined, waited in the lobby on the computer, and was done quickly. They were very efficient. More
Very good service, but expensive Wes is a very good service rep. Knowledgeable, helpful and friendly. He kept me informed throughout the whole process and made sure the work was done Wes is a very good service rep. Knowledgeable, helpful and friendly. He kept me informed throughout the whole process and made sure the work was done according to what we discussed. However, I find the repair costs are pretty high. More