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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,438 Reviews

1,438 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 22, 2024

My husband and I have purchased several vehicles over the years from the dealership, as well as had those vehicles serviced and as always the we were excellent service. More

by mullcrystal
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 21, 2024

very helpful, very courteous and prompt . mr. Tim goes beyond the call of duty. He's very courteous, very prompt, and very knowledgeable. More

by ARTHURHERBERT1956
Recommend Dealer
Yes
Employees Worked With
Mr. Tim
February 21, 2024

Like text updates. Good coffee parts assistant manager was great Clean bathroom and waiting room More

by Kent
Recommend Dealer
Yes
Feb 22, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 20, 2024

Adam was great and attentive He was nice, courteous, informative, down to earth Understanding and upfront More

by rael92
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 21, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2024

Professional and trustworthy I use this dealership because they have always been very professional and trustworthy with all my repairs. More

by BGLASS0602
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 21, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 13, 2024

The staff was polite and courteous. They were willing and able to answer all my questions. The process was quick and easy. More

by MGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 13, 2024

Very good The customer service and communication was good Wouldn't change anything Don't make this awkward lol More

by DMILLI287
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 14, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

Once again, my experience was absolutely excellent, thanks to Mr. Champion's exceptional customer service skills and extensive knowledge. Without fail, Mr. Champion consistently keeps me informed and u More

by AMBERT34
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 14, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

Got car checked for oil leak an oil changed , they changed oil but never cleaned the oil in the splash shield that was leaking More

by zacheryfarmer
Recommend Dealer
No
Employees Worked With
Oil change/ leak
Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for bringing this to our attention, Zachery. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 12, 2024

I have always been warmly greeted, and the service professionals always seem knowledgeable. I will always welcome working with my Southern team at Southern Volkswagen - Greenbrier. More

by rknox4563
Recommend Dealer
Yes
Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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