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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,438 Reviews
Call Service Center (757) 424-4689

1,438 Reviews of Southern Volkswagen Greenbrier - Service Center

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March 08, 2024

Everyone was very professional and polite. When I had questions I got answers quickly. They did a lot of work in a reasonable amount of time. More

by WBiesecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2024

Best dealership experiences each and every time. Will always be loyal to Southern Volkswagen Greenbrier More

by ebsimmons94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 06, 2024 -

ebsimmons94 responded

Best dealership experiences each and every time. Will always be loyal to Southern Volkswagen Greenbrier

Jul 08, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 02, 2024

I been working with Andrew for years! he has been kind, friendly and has taken care of my needs every time I call him! a great guy! More

by Gwenw2
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 02, 2024

Service intake personnel was professional, attentive, extremely helpful and knowledgeable. He kept me informed consistently. More

by lwharris3469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 29, 2024

Service was great, the wait time was longer than expected Other than that it was okay More

by libgemip3
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback.

February 29, 2024

Tim was great per usual! He always gives me multiple options and suggestions every time I come for service! More

by Danae
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 28, 2024

Excellent communication and very helpful. Responded in a very timely manner to all of my questions. More

by morganglock90
Recommend Dealer
Yes
Employees Worked With
Wes
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Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 28, 2024

I always receive stellar service from VW Southern Greenbrier. Everyone that I've encountered in that dealership since November 2023 was friendly and professional. I respect Adam's professional transp More

by michelle.n.pia
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 27, 2024

The dealer ship is always clean I’m always in and out as fast as possible the service writers are nice and thorough with expecting my car . More

by JONESDAVID904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 27, 2024

Adam kept me informed of the repair progress and was very courteous. Even let me borrow his favorite pen. More

by tomkulaw
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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