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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,428 Reviews

1,428 Reviews of Southern Volkswagen Greenbrier - Service Center

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April 01, 2024

Came in for routine care, had an issue after I left and Adam took care of it right away. Excellent customer service. More

by CMSAUL76
Recommend Dealer
Yes
Employees Worked With
Adam Bailey
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 01, 2024

Very informative He explained everything he had to do to my vehicle. I was very appreciative. More

by FATS1954
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2024

While being in VA temporarily (2 years), Wes performed both standard services and persistent issues after an accident late last year. He and his team diagnosed the problem after Southern Collision failed More

by Bellagina00
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 01, 2024

My experience at Southern Volkswagen was fast and convenient. Couldn't ask for more. Will return More

by JAMECIABROWN1988
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2024

Courteous, kind, explained work being done! Service was good and time friendly Upon arrival, I was greeted, car inspected for scratches/dents, shortly after, my vehicle was taken back.. More

by LPERKINS75
Recommend Dealer
Yes
Employees Worked With
Andrew is my service representative
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 01, 2024

Great service at a great price. I was greeted at my car by Adam and he kept me informed on the services performed on my vehicle. More

by JSFRIERSON
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 01, 2024

Work was done on time and at reasonable cost Thank you for keeping our cars running so well. More

by LJVESEY
Recommend Dealer
Yes
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2024

Outstanding customer service, I wished that I bought my ID. 4 from this dealership. I am willing to recommend you all to all of my friends and family. More

by MRCOOL.CW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2024

Fast and efficient. Found out that I was spending less than expected due to some identifications on the vehicle that were not needed More

by CHRISTMINTER90
Recommend Dealer
Yes
Employees Worked With
Wes
Jul 03, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 28, 2024

I have too much to say about the purchase. But service with Tim and TJ in sales have been great. More

by wwlifetimer2002
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 09, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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