Back

Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,425 Reviews

1,425 Reviews of Southern Volkswagen Greenbrier - Service Center

Sort by
April 05, 2024

Always punctual and there's plenty of thorough communication Quality service and customer care every time More

by Lahm2929
Recommend Dealer
Yes
Employees Worked With
Wes
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 05, 2024

I dropped off my car for an oil change and rotation of tires. He called and said they noticed my windshield wipes were not doing a great job and asked before they did it to swap out. Very courteous More

by Denisebogey
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 05, 2024

Today was a quick turn around for my complimentary oil change, in at 7 out at 8:15. Service agent communicated well and was attentive to get me out quick More

by eric.eberle76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remeber the name bald long beard. He was excellent
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

The service was prompt, and professional. Everyone was very easy to deal with. Will definitely be returning. More

by DCAROON117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

Andrew was very informative and helpful He kept me posted, was courteous of my time knowledgeable More

by FERRUMCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Very professional service and easy to get service Tim is very professional and great to communicate with More

by FLORES_G
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2024

Fast, prompt service Tim is the best service advisor. Making sure all my cars are kept up to par More

by BLUEHARVEY3
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2024

It took two hours for an oil change, and a State inspection. Everyone was very courteous and respectful . They offer free, hot drinks while you were waiting. The service areas and restrooms were v More

by blondeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2024

Quick and friendly Adam was accommodating and courteous. The dealership was spotless. Adam made the experience good More

by Charlenamanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 04, 2024

Friendly people. Yall reminding me of highschool essay writing the word count. Stop trying to make me sell my car every two seconds. But overall, loved Adam! He was a More

by That annoying person with the jetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback.

...
52
...