Southern Volkswagen Greenbrier - Service Center

I am upset because I was told that my hood release cable was broke. I have never went under my hood for anything and this dealership is the only ones who have been under my vehicle’s hood from the previous was broke. I have never went under my hood for anything and this dealership is the only ones who have been under my vehicle’s hood from the previous oil change to now. I do believe that a tech accidentally broke it, but I was still charge $600 for the repair, in which I politely decline. I do believe the repair should be done at no cost and don’t think I will be returning to this location for service. More

Have had some issues with warranty service Over the past year. Has been in for warranty work, taking exceptionally long.. Six weeks each time. . But the communication has been very good. year. Has been in for warranty work, taking exceptionally long.. Six weeks each time. . But the communication has been very good. More

Wes Tolson was as always helpful. They communicate with the customer very well. Their service department rocks. They communicate with the customer very well. Their service department rocks. More

I had a very pleasant experience at the dealership regarding car service..oil change. Team advisor was also very pleasant,very knowledgeable on the services offered and needed. His bedside manner was regarding car service..oil change. Team advisor was also very pleasant,very knowledgeable on the services offered and needed. His bedside manner was very pleasant..I will be coming back to the same location as needed More

Service Manager was very attentive, and was able to accommodate my schedule. I did not have to wait too long. accommodate my schedule. I did not have to wait too long. More

Sam was especially welcoming when I arrived. He explained everything with the knowledge of what he was doing. In the future I will request he works on my car!?? He explained everything with the knowledge of what he was doing. In the future I will request he works on my car!?? More

I experienced very good service. Wesley helped me a whole lot. I loved Very courteous service. Wesley helped me a whole lot. I loved Very courteous service. More

Outstanding. I have relied an Southern Greenbriar for years and plan on continuing to do so in the foreseeable future. I have relied an Southern Greenbriar for years and plan on continuing to do so in the foreseeable future. More

Routine service. They could not replicate one of the problems we were experiencing, but everything else went very well. Communication was good. They could not replicate one of the problems we were experiencing, but everything else went very well. Communication was good. More

They are pleasant and considerate. They got my service done early and even brought my car to me. They got my service done early and even brought my car to me. More