Southern Volkswagen Greenbrier - Service Center

I wish the service had been a little quicker but otherwise there was no problem. otherwise there was no problem. More

Work was good. Communication from service writer was not great would not return messages once initial timeline to complete work was passed. Communication from service writer was not great would not return messages once initial timeline to complete work was passed. More

The technician did a great job. He more than what l came in for Thanks He more than what l came in for Thanks More

Very disappointed in the quality of service since purchasing our two vehicles. We’ve spent thousands of dollars at your establishment and are told we have significant repairs needed every time we com purchasing our two vehicles. We’ve spent thousands of dollars at your establishment and are told we have significant repairs needed every time we come in for service, including a head gasket needed for a 2020 vehicle. We received a second opinion from another mechanic and none of the issues we were provided in our last service are not even accurate. Hate feeling like we are being taken advantage of when we’ve been loyal customers for over 6 years. More

Tim was great and kept me informed. Took a long time to get parts. No fault of the adviisor Took a long time to get parts. No fault of the adviisor More

Tim Champion is the Best! So professional, thanks for taking care of my car the past 6years So professional, thanks for taking care of my car the past 6years More

Always a great job and excellent care for my car. Always genuine concern for my safety. Great customer service as always. Always genuine concern for my safety. Great customer service as always. More

Found out what the problem was the day it was dropped off even though it was dropped off a day early. Found out that a warranty would fix it even though it was 15 years old. Would never had thought to ask fo even though it was dropped off a day early. Found out that a warranty would fix it even though it was 15 years old. Would never had thought to ask for that. More

When first contacting the dealership’s service department. I made contact with a service advisor name Adam. Adam provided me with information that I was not familiar with and took the time to ex department. I made contact with a service advisor name Adam. Adam provided me with information that I was not familiar with and took the time to explain it. A true professional ! More

Good service. Took care of my tire problem in a timely manner. Keep me informed throughout the whole process Took care of my tire problem in a timely manner. Keep me informed throughout the whole process More